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28 May, 2022
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Tag: eBay returns

eBay CEO: More Seller Protections and Control over Funds

August 4, 2021August 4, 2021 Ina Steiner
eBay

eBay CEO Jamie Iannone gave a keynote address at the eBay Open seller conference today. “Our team has been listening carefully to our seller community about what needs to change and working hard to make […]

9 CommentsMarketplaces, NewseBay managed payments, eBay Open, eBay Open 2021, eBay returns, eBay seller protection, Jamie Iannone

eBay Launches Seller-Friendly Returns Policy for Trading Cards

June 21, 2021June 21, 2021 Ina Steiner
eBay

eBay is giving sellers greater protection in the Trading Cards category by reducing the time buyers have to make a return under certain circumstances. One reader who forwarded the email wrote, “I’m surprised and shocked […]

2 CommentsMarketplaces, NewseBay, eBay returns, eBay vertical strategy

eBay UK Rolls Out New Buyer-Cancellation Requirement

July 23, 2020July 23, 2020 Ina Steiner
eBay

eBay changed the rules around buyer cancellations in the UK to conform with the policy for US sellers. As of last week, sellers may no longer simply cancel an order if requested by a buyer […]

1 CommentMarketplaces, NewseBay returns, eBay UK

EcommerceBytes Soundoff: Letters to the Editor – May 10, 2020

May 9, 2020May 9, 2020 Ina Steiner
Letters to the Editor column

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Hello,eBay returns are […]

Marketplaces, NewseBay fees, eBay returns, EBU 438, Taxes

eBay Exec Says Changes to Seller Policies Coming in 2020

January 11, 2020January 11, 2020 Ina Steiner
eBay

eBay sellers asked some tough questions in December’s Ask Me Anything feature on the discussion boards. Executive Jordan Sweetnam said eBay won’t be backing down in some key areas, but he did make some surprising […]

5 CommentsMarketplaces, NewseBay changes, eBay managed payments, eBay returns, EBU 434, Jordan Sweetnam

eBay Expands Retail Revival Program to North Carolina

March 27, 2019March 27, 2019 Ina Steiner
eBay

eBay expanded its Retail Revival program to the North Carolina city of Greensboro, the fifth city participating in the program. eBay launched the program last year in Akron, Ohio. Other cities include Lansing, Michigan; Wolverhampton, […]

1 CommentMarketplaces, NewseBay Retail Revival program, eBay returns

Understanding eBay’s New Returns Policies, Penalties, and Protections

July 7, 2018July 7, 2018 Ina Steiner
eBay Returns Policies

eBay is pushing sellers to offer 30-day free returns, and its Vice President of Seller & Marketplace Operations Bob Kupbens made the case during a recent video presentation. He outlined a few steps eBay was […]

22 CommentsMarketplaces, NewseBay returns, eBay Summer Seller Update 2018, EBU, EBU 416, Returns

eBay Seller Update Changes Are Imminent

June 25, 2018 Ina Steiner
eBay

eBay issued a reminder of imminent changes, including new seller benchmarks and fee changes. Among the changes: eBay is requiring sellers to enter a zip code for item shipping location, and it will institute a […]

8 CommentsMarketplaces, NewseBay, eBay fees, eBay returns, eBay Seller Update 2018

eBay Entices Sellers to Offer 30 Day Returns

June 1, 2018 Ina Steiner
eBay

eBay sent an email to sellers on Friday enticing them to change their return policies using the subject line: “Save on labels when you change your return policy.” For sellers who activate the promotion and […]

11 CommentsMarketplaces, NewseBay Promotion, eBay returns, Returns

eBay Announces Summer Seller Update: Changes Ahead

May 22, 2018May 22, 2018 Ina Steiner
eBay 2018 Summer Seller Update

eBay is announcing the Summer Seller Update today that includes some major changes to eBay Stores and an expansion of its new product based shopping experience (PBSE), which it has begun calling Shop by Product. […]

1 CommentMarketplaces, NewseBay returns, eBay Seller Update, eBay Seller Update 2018, eBay Stores, eBay Summer Seller Update 2018

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