Ecommerce Industry News
eBay changed the rules around buyer cancellations in the UK to conform with the policy for US sellers. As of last week, sellers may no longer simply cancel an order if requested by a buyer […]
In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Hello,eBay returns are […]
eBay sellers asked some tough questions in December’s Ask Me Anything feature on the discussion boards. Executive Jordan Sweetnam said eBay won’t be backing down in some key areas, but he did make some surprising […]
eBay expanded its Retail Revival program to the North Carolina city of Greensboro, the fifth city participating in the program. eBay launched the program last year in Akron, Ohio. Other cities include Lansing, Michigan; Wolverhampton, […]
eBay is pushing sellers to offer 30-day free returns, and its Vice President of Seller & Marketplace Operations Bob Kupbens made the case during a recent video presentation. He outlined a few steps eBay was […]
eBay issued a reminder of imminent changes, including new seller benchmarks and fee changes. Among the changes: eBay is requiring sellers to enter a zip code for item shipping location, and it will institute a […]
eBay sent an email to sellers on Friday enticing them to change their return policies using the subject line: “Save on labels when you change your return policy.” For sellers who activate the promotion and […]
eBay is announcing the Summer Seller Update today that includes some major changes to eBay Stores and an expansion of its new product based shopping experience (PBSE), which it has begun calling Shop by Product. […]
In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. ******** ******** Dear […]
eBay sent a mass email to sellers on March 26 about their return rates, in some cases warning recipients the rate was “too high.” Each email was customized for the recipient – showing the number […]