What if you could talk to buyers who leave your product a less-than-stellar review? Amazon UK announced today that brands can do just that. The announcement, titled, “Address critical reviews with the Contact Customer feature,” explains the new feature helps Read more
Two engineers said they’re improving eBay technology – if they succeed, will it make a difference to sellers? The pair gave a presentation on Thursday at QCon Plus, “a virtual conference for senior software engineers and architects that covers the Read more
Growing a social media audience isn’t easy, but what if you could get featured on a marketplace’s social feed? Etsy’s Social Media Manager recently shared advice and offered some tips on how sellers can draw his attention to their listings. Read more
Amazon is updating selling policies in Europe that impact price-fixing, mediation, and refurbished goods. The new policies will take effect on March 31, 2022. One set of changes explicitly prohibits price fixing and search rank manipulation (the Selling Policies and Read more
eBay previewed coming attractions during a virtual seller check-in on March 10th, the same day it hosted Wall Street analysts at eBay Investor Day. A video of some sessions is now available on YouTube. eBay’s Chief Marketing Officer Andrea Stairs, Read more
Google launched a tool for delivery companies to help get merchants’ packages to shoppers’ doorsteps more efficiently. The “last mile” in package delivery has always been a challenge (that’s why major carriers have residential-address surcharges), and it’s one that Amazon Read more
eBay honored 16 sellers this week as part of the eBay Japan Seller Awards. The event was broadcast on YouTube in Japanese, and eBay CEO Jamie Iannone prepared a message to kick off the video. In his introductory remarks, he Read more
The USPS is instituting stiff new surcharge fees on April 3rd that will devastate sellers of certain types of goods. eBay and Etsy sellers who had held out hope the marketplaces would be able to negotiate a deal with the Read more
eBay offers new payout options for Managed Payments, it officially announced on Wednesday. Payouts are how eBay sellers retrieve their funds from their sales earnings. In addition to the existing daily and weekly payout schedule options, sellers can request payouts Read more
Today, the USPS responded to criticism from PostCom and others in a filing available on the Postal Regulatory Commission (PRC)’s website. We hadn’t noticed until Save the Post Office (@savethepo on Twitter) tweeted the following: “In a filing today the Read more
