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Tag: eBay seller protection

eBay Clarifies Protection for UK Sellers during Coronavirus

April 26, 2020April 26, 2020 Ina Steiner
eBay

On Friday, eBay felt the need to clarify the protection measures it put in place to protect UK sellers during the coronavirus pandemic. A week earlier, it provided an update on those measures, writing, “We’d […]

Marketplaces, Newscoronavirus, eBay seller protection, eBay UK

eBay Suspends Seller Performance Downgrades

March 19, 2020March 19, 2020 Ina Steiner
eBay

eBay is suspending seller performance downgrades through the June 20th evaluation period. However, it will continue to upgrade sellers if their performance improves. eBay said it is making the change because of “unprecedented challenges” sellers […]

1 CommentMarketplaces, Newscoronavirus, eBay, eBay seller protection

Online Sellers Guide to eBay Spring Seller Update 2020 – Part 1

March 14, 2020March 15, 2020 Ina Steiner
eBay

eBay released the Spring Seller Update on February 26, 2020 and announced changes to its User Agreement that take effect on March 27, 2020 for existing users. It’s easy for sellers to miss changes that […]

3 CommentsMarketplaces, NewseBay managed payments, eBay seller protection, eBay Spring Seller Update 2020, eBay User Agreement, EBU 436

eBay Vows to Protect Sellers Impacted by California Fires

November 2, 2019November 2, 2019 Ina Steiner
eBay

eBay announced this week it would extend seller protections to sellers impacted by the fires and power outages in California. The major carriers have been warning customers about the disruption and service delays caused by […]

Marketplaces, News, ShippingeBay seller protection, Shipping disruption

eBay UK Says It’s Cracking Down on Abusive Buyers

October 21, 2019October 21, 2019 Ina Steiner
eBay

eBay UK announced on Monday it was updating its Money Back Guarantee and Abusive Buyer policy. It appears to be a reminder of the pending changes it announced on September 4, 2019, as part of […]

Marketplaces, NewseBay seller protection, eBay UK

eBay Announces New Seller Tools on Wednesday

July 24, 2019July 24, 2019 Ina Steiner
eBay

eBay announced new seller tools at its eBay Open conference in Las Vegas on Wednesday. Multi-User Account Access and Terapeak Pricing Insights promises to “unlock seller productivity.” It also announced its fulfillment service, called Managed […]

4 CommentsMarketplaces, NewseBay, eBay Managed Delivery, eBay seller protection, Terapeak

eBay Offers Protection to Sellers Impacted by California Wildfires

November 11, 2018November 11, 2018 Ina Steiner
eBay

eBay offered protection to sellers impacted by California wildfires. It posted an announcement on Friday and provided a telephone number for sellers who wished to request that eBay protect their Seller Performance status. Announcement follows: […]

Marketplaces, NewseBay seller protection

Californians Impacted by Wildfires Can Request Seller Protection from eBay

December 7, 2017 Ina Steiner
eBay

eBay said it is monitoring the wildfires in Southern California and provided a phone number for sellers to request account protection if they are impacted by the ongoing devastating weather event. Announcement follows: eBay is […]

Marketplaces, NewseBay, eBay seller protection, Shipping delays, Weather event

eBay Extends Protection for Sellers Impacted by Wildfires

October 13, 2017 Ina Steiner
eBay

eBay is extending seller protection to those it determines have been impacted by the wildfires in Northern California. It promised such sellers automatic protection in the form of no defects for stock-outs or unresolved cases […]

Marketplaces, NewseBay, eBay seller protection, Weather event

Is eBay Keeping Its Promise to Protect Sellers after Outages?

September 23, 2014August 29, 2017 Ina Steiner

eBay has been experiencing major technical issues recently and promised to protect sellers from any fallout resulting from problems in two of the incidents. However, in a recent eBay live chat session, a seller reported that […]

Marketplaces, NewseBay outage, eBay seller protection

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