Ecommerce Industry News
eBay sent an email to sellers on Friday enticing them to change their return policies using the subject line: “Save on labels when you change your return policy.” For sellers who activate the promotion and […]
eBay is announcing the Summer Seller Update today that includes some major changes to eBay Stores and an expansion of its new product based shopping experience (PBSE), which it has begun calling Shop by Product. […]
In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. ******** ******** Dear […]
eBay sent a mass email to sellers on March 26 about their return rates, in some cases warning recipients the rate was “too high.” Each email was customized for the recipient – showing the number […]
eBay advised sellers in the UK about Royal Mail’s new return postage prices and weight bands when using the eBay returns process. The new fees for Royal Mail Tracked Returns take effect on March 23rd. […]
eBay posted the first of a four-part series to help sellers understand the “Modern Buyer,” where it promised to reveal what buyers expect when it comes to shopping experiences and how sellers can meet those […]
eBay launched new returns and refund practices that were previously announced as part of the Fall Seller Update. The first is “Automatic Acceptance of Returns,” which occurs when buyers have paid shipping costs. (Be sure […]
eBay will run a pilot program in the US and UK this fall to test a new returns feature that lets sellers reclassify returns. The test is recognition of the fact that some shoppers who […]
Retailers and online merchants generally set return policies based on the type of goods they sell, but when selling on eBay and Amazon, merchants must adhere to one-size-fits-all policies with few exceptions. eBay revealed it […]
eBay UK warned sellers that due to higher postal fees, the cost of Managed Returns would rise. eBay introduced managed returns as an opt-in program in the UK in the fall of 2013, telling sellers […]