Do you want eBay shoppers to see a breakdown of S&H so they can see how much you charge for handling? Many do not, but an eBay seller noticed a change in the way the marketplace displays his costs to Read more
For what may be the first time ever, eBay sent an email to customers acknowledging it displayed incorrect estimated delivery dates on listings, blaming a technical glitch for the error. While it used humor to soften the blow when it Read more
eBay sellers are concerned over missing functionality that helped them to document their listings in the case of disputes. The print button on the bottom right side of View Item pages disappeared and was noted at the end of February Read more
Readers are reporting that the left navigation bar on their eBay Store listings has disappeared. One seller opened a case on the Ecommerce EKG announcement board on Tuesday (February 24, 2015) to report the problem. The seller said they had contacted eBay Read more
After reporting Wednesday that eBay was forcing some shoppers to click a button in order to read descriptions provided by the seller on listing pages, EcommerceBytes received confirmation from eBay spokesperson Ryan Moore that it was part of a temporary Read more
eBay is failing to collecting shipping charges for some transactions, leaving sellers in the lurch, as we reported Thursday. We still haven’t heard back from eBay, nor has the company issued a report on its Systems Announcement Board. A reader spent Read more
Sellers are reporting that eBay is failing to collect shipping charges from their customers in what appears to be a major technical glitch. Reports are coming in from readers and on the eBay discussion boards. Compounding matters is the information Read more
Buyers who purchased items on eBay on Monday or over the weekend may be disappointed with delivery dates after a glitch all but shut down eBay’s shipping label function. And sellers are worried they’ll take the blame from dissatisfied customers. Read more
eBay technical issues on Saturday evening prevented shoppers from making purchases on the site, and, for a period of time, the eBay feedback system was down. On Saturday evening (January 3, 2015) at 11:17 pm Pacific Time, eBay posted the Read more
Cyber Monday is one of the biggest online shopping days of the entire year. But thanks to a day-long “technical issue” on eBay yesterday, sellers were unable to list 7-day auctions timed to end next Monday. eBay acknowledged the problem Read more
