We received an email from a reader on Friday who said eBay is refunding her international buyers whose deliveries are delayed due to pandemic-related issues. When she contacts eBay telling them the buyer will end up with the item plus Read more
Following in UPS’s footsteps, FedEx is imposing a temporary surcharge on certain types of packages as shipping carriers struggle with the surge related to shop-from-home orders due to the coronavirus pandemic. But like the UPS surcharge, the move will largely Read more
UPS issued the following service update this morning warning of possible delays to some shipments: System outage in Louisville, KY May Cause Delays “Delays caused by a system outage beyond the control of UPS caused a disruption to operations at Read more
The US Postal Service took the unprecedented step of advising employees and contractors to carry an “essential service provider letter” as they perform their duties and travel to and from work. The letter explains that postal employees are providing an Read more
Canada Post issued a warning on Tuesday stemming from the coronavirus pandemic that can be summed up as follows: Unprecedented parcel volumes + physical distancing = delivery delays Canadians should anticipate parcel delays for the foreseeable future, even as Canada Read more
eBay UK is raising Packlink postage rates on June 9, 2020, it announced on Friday. Rates will be going up by an average of 18p. eBay told sellers it’s making a change to Small and Medium-sized 0-2kg parcels “to make Read more
FedEx is bringing inventory shipment tracking to a new level with the help of Microsoft. The two companies announced a multi-year collaboration on Monday with the lofty goal of transforming commerce, including ways for businesses to offer consumers more integrated Read more
Online sellers may think of USPS when they think of flat-rate shipping, but UPS and FedEx offer solutions as well. ShippingEasy published a new guide for online sellers to better understand and take advantage of flat-rate shipping options. It’s not Read more
The US Postal Service reported on Friday an increase in revenue in its second fiscal quarter 2020 (January, February, March) along with a bigger net loss, and it warned the coronavirus pandemic is having a negative impact. The USPS generated Read more
Some retailers who want to offer free returns to their customers use USPS Merchandise Return Service (MRS), allowing customers to return goods using merchant-provided prepaid labels. By August, retailers will have to transition from MRS to the “USPS Returns” service. Read more
