Happy New Year, your costs are going up. One example of the many increases that are hitting small businesses: the Postal Service is raising fees for renting a PO box this month. The USPS sent a reminder to box holders Read more
UPS boasted it beat its rivals in on-time delivery over the 2022 holiday season, and it wants to recognize employees who provided great service. UPS said it led the industry in on-time performance in the US for the fifth straight Read more
Returns are painful for online sellers, but one company sees them as an opportunity. Delivery service DoorDash announced Package Pickup that caters to shoppers who can’t or don’t want to make a trip to the Post Office or UPS/FedEx to Read more
The USPS said it saw strong performance between October 1 through December 23rd according to its preliminary data. “The Postal Service’s preparedness for the holiday season reflected strategic investments and operational precision improvements made as part of the Delivering for Read more
The Postal Regulatory Commission (PRC) approved postage rate hikes for 2023 which will take effect in January, on the same day the peak-season rates are set to expire. The USPS issued a notice on Friday to announce the PRC had Read more
The USPS is suspending Priority Mail Express guarantee between December 22 through 25, citing increased volume and weather conditions during the holidays. It also cited policies of its “competitors” who the Postal Service said likewise adjust their refund policies during Read more
The USPS continues to shake up services popular with online sellers as it looks to cut costs and streamline operations. On Friday, it issued an industry alert detailing the end of Priority Mail Regional Rate. Readers had discussed in September Read more
eBay informed sellers the major shipping carriers are doing a good job of managing peak volumes and is giving Saturday shippers a Christmas Eve break. eBay told sellers that shipping carrier networks are mostly in good shape and said they Read more
Pitney Bowes finds itself under pressure to divest itself of a unit that exclusively powers eBay’s international shipping programs. Hestia Capital went nuclear today with a press release announcing its intention to overhaul Pitney Bowes’ board and accusing the company Read more
FedEx is launching a new service for online merchants to deal with customer returns, an ever-growing problem that has spawned a number of solutions to try and help retailers cope. FedEx Consolidated Returns will launch in the US in early Read more
