The best way for online sellers to deal with returns is to reduce their numbers and to have a system in place for those that are unavoidable. That advice comes from logistics expert Brendan Heegan, who said merchants and retailers Read more
Not long ago we received a raft of emails from readers expressing concerns that eBay was requiring them to upload images of their driver’s license. “eBay is now requiring a photo id along with all of the information I have Read more
Holiday retail sales in the United States in 2022 grew 7.6% over last year, and online sales grew 10.6% – a fairly narrow spread. The data comes from Mastercard SpendingPulse which tracks in-store and online retail sales across all forms Read more
Every year, marketplace sellers debate whether they should put their store in vacation mode ahead of Christmas. It may be because they’re taking personal time off or because they fear negative consequences of impatient buyers not receiving their item in Read more
It’s one thing to annoy sellers, but eBay is in no position to aggravate buyers, whose number are declining each quarter. That may be the reason eBay decided to run an eBay Bucks promotion the day after Christmas, but something Read more
Six months after Amazon said it would begin drone deliveries in two American towns by the end of the year, it’s a reality. Local news media are reporting that delivery by drone began just days before Christmas. Amazon spokesperson Paul Read more
Amazon posted a reminder to sellers to renew their liability insurance, but it included in its announcement a link to a page that displayed another seller’s user name when landing there. In response, a seller posted a screenshot that showed Read more
The IRS gave payment processors a reprieve, announcing on Friday: “third-party settlement organizations will not be required to report tax year 2022 transactions on a Form 1099-K to the IRS or the payee for the lower, $600 threshold amount enacted Read more
The Postal Regulatory Commission (PRC) approved postage rate hikes for 2023 which will take effect in January, on the same day the peak-season rates are set to expire. The USPS issued a notice on Friday to announce the PRC had Read more
eBay said it would offer protection to sellers whose packages get delayed by the severe winter storm hitting much of the country this week. The announcement came Wednesday afternoon as the National Weather Service was forecasting a “significant and disruptive Read more
