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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon CEO Jeff Bezos to Announce Mystery Product on June 18

June 5, 2014September 4, 2017 Ina Steiner

Amazon created some buzz on Wednesday afternoon when it posted a tweet inviting people to join Amazon’s founder Jeff Bezos for a launch event on June 18. An accompanying link takes visitors to a page where they can fill out Read more

Marketplaces, NewsAmazon, Jeff Bezos

Etsy Blames eBay Hack for Sudden Rise in Account Hijackings

June 5, 2014September 4, 2017 Ina Steiner

Etsy issued an unusual warning to users on Tuesday about site security – it appears the hackers who compromised eBay’s user database are hijacking Etsy user accounts, most likely in cases where members used the same password on both marketplaces. Read more

Marketplaces, News, Security and Fraud IssuesAccount takeovers, eBay, Etsy

Cost of Using eBay Hassle Free Returns Goes Up

June 4, 2014September 4, 2017 Ina Steiner

eBay announced it is raising the cost of return shipping rates on eBay on June 4 “to better align with the United States Postal Service rate changes announced in January 2014.” The USPS return-shipping rates apply to all sellers that Read more

Marketplaces, NewseBay returns

eBay Sellers Get the Shaft from eBay Sponsored Links

June 4, 2014September 4, 2017 Ina Steiner

Some sellers believe it’s bad enough that eBay includes ads for other products and services in sellers’ own product listings, but when the ads are of an adult nature, it takes those concerns to another level. An alert reader sent Read more

Marketplaces, NewseBay ads

Apple Showcases eBay Widget at Monday’s DevCon

June 3, 2014September 4, 2017 Ina Steiner

Apple wowed the tech world with its announcements during Monday’s developers’ conference, and gave eBay and retailers some new capabilities to make it easier for shoppers to bid and buy on mobile devices. Apple announced a new version of its operating Read more

Marketplaces, NewsApple, eBay

eBay to Sellers: Buy Shipping Supplies from Diamond PowerSeller

June 3, 2014September 4, 2017 Ina Steiner

eBay is heavily promoting a top PowerSeller in a marketing campaign aimed at other sellers. The campaign includes an announcement board post, exposure on the eBay blog, as well as emails to sellers that include monthly coupons for the purchase Read more

Marketplaces, News, ShippingeBay Diamond Seller, eBay Shipping

eBay Runs Seller Promotion to Stimulate Listings

June 3, 2014September 4, 2017 Ina Steiner

eBay is running a 5-day listing promotion this week to encourage sellers to list fixed-price listings, but not everyone received an invitation to participate. The promotion comes in advance of the slow season in ecommerce, with headlines reading: “Hit record Read more

Marketplaces, NewseBay Promotion

Auctionopia Founder Branches Out to Help Large Retailers

June 2, 2014September 4, 2017 Ina Steiner

Tom Popomaronis launched Auctionopia in 2011 to fill a need he had identified as a small eBay seller – the site incorporated instant messenger to let buyer and sellers communicate and negotiate. Since then, he’s shifted his focus, launching a tool for Read more

News, Selling ToolsAuctionopia, Tom Popomaronis

eBay Puts More Marketing Power in the Hands of Store Owners

June 2, 2014September 4, 2017 Ina Steiner

Have you ever wished you could give your eBay buyers an incentive for buying your item or spending more with you? If you operate an eBay Store (for which the company charges a monthly subscription fee), now you can. As Read more

Marketplaces, News, Selling ToolseBay Promotions Manager

All Eyes on eBay Following Security Breach

June 2, 2014September 4, 2017 Ina Steiner

No one knows for sure just how eBay’s security breach is impacting overall sales except for the company itself, but sellers worry about how the hack will impact them. Last week, IDG News Service was among those reporting on vulnerabilities that security Read more

Marketplaces, News, Security and Fraud IssueseBay data breach

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