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  • Page 726

Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Fallout Continues over eBay Security Breach

May 30, 2014September 4, 2017 Ina Steiner

Over a week has gone by since eBay revealedcriminals had gained unauthorized access to its corporate network and user data, and the fallout continues. A few states vowed to launch an investigation of their own, and there are reports of other Read more

Marketplaces, News, Security and Fraud IssueseBay data breach

Sellers Stick up for Etsy after Complaints about Hidden-Shipping Test

May 30, 2014September 4, 2017 Ina Steiner

After many sellers complained about a test Etsy is running in which a percentage of buyers are unable to view shipping costs without placing an item in their shopping cart, other sellers defended Etsy’s practice of testing new layouts and Read more

Marketplaces, NewsEtsy shipping, Etsy tests

Need Cash? Square Next to Jump into Merchant Financing

May 29, 2014September 4, 2017 Ina Steiner

Online payment service Square has launched Square Capital, a program that provides merchants with financing. Square Capital “eases the complicated process of getting capital to growing businesses,” the company said. Kabbage kicked off the trend of bringing working capital advances Read more

News, PaymentsSeller financing, Square

Amazon Expands Collectibles with Launch of Coin Store

May 29, 2014September 4, 2017 Ina Steiner

Collectors can now turn to Amazon.com to buy collectible coins with the launch of a new collectibles store on Wednesday. Featured on the Amazon Collectible Coins Store homepage are coins ranging from an 1882 Morgan dollar listed for $105 to an 1893 Read more

Marketplaces, NewsAmazon collectibles category, Coins, Collectibles

Some Etsy Sellers at Wit’s End over Tweaking and Testing

May 28, 2014September 4, 2017 Ina Steiner

After Etsy stirred controversy last week by initiating a test in which it hid shipping costs from some shoppers, sellers say the marketplace is at it again, with multiple threads popping up on Tuesday evening complaining about layout changes to sellers’ shops. Read more

Marketplaces, NewsEtsy changes, Etsy tests

Toolhaus Suspends eBay Feedback Tools

May 28, 2014September 4, 2017 Ina Steiner

eBay users were disappointed when they visited the Toolhaus.org website on Monday and saw a message saying the site was experiencing extreme difficulties. “How extreme? Extreme enough that we may not be back. We’re no happier about this than you are.” The Read more

News, Selling ToolseBay feedback, Toolhaus

eBay CEO Should Be Held Accountable for Breach, Say Sellers

May 28, 2014September 4, 2017 Ina Steiner

When polled about which top executive should be accountable for the recent security breach at eBay, a majority of sellers said eBay CEO John Donahoe. But about a quarter of respondents also said the company’s Chief Technology Office (CTO), Chief Security Read more

Marketplaces, News, Security and Fraud IssueseBay data breach, John Donahoe

It Seems a Matter of When, Not If, Etsy Will Go Public

May 27, 2014September 4, 2017 Ina Steiner

Earlier this month there were two interviews in which an Etsy executive and investor were asked about a possible IPO – Initial Public Offering. Was Etsy ready to take the company public, they were asked? On May 2, Etsy CEO Read more

Marketplaces, NewsEtsy IPO

eBay, Behind the Breach Part 3: How Safe Are Other Online Marketplaces?

May 27, 2014September 4, 2017 Ina Steiner

Elastica Chief Technology Officer Zulfikar Ramzan has worked with companies that have experienced a security breach and faced the exact same situation eBay is now facing. In a three-part interview, he shares important information with EcommerceBytes that every online seller should Read more

Marketplaces, News, Security and Fraud IssueseBay data breach

eBay Takes Hit on Auctions Due to Hacking Incident

May 27, 2014September 4, 2017 Ina Steiner

eBay is taking the unprecedented step of allowing sellers to cancel auction transactions for an 11-day period, a move related to the recent hacking of its customer database. However, if buyers didn’t use PayPal to pay for the items, sellers are out Read more

Marketplaces, News, Security and Fraud IssueseBay auctions, eBay data breach

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