Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Rolls Out Long-Awaited Calculated Shipping

March 26, 2015August 22, 2017 Ina Steiner

Etsy sellers who are tired of refunding buyers for shipping overages or not recouping their entire shipping costs are a step closer to getting relief. Etsy launched a beta version of calculated shipping, and all sellers can test the new Read more

eBay UK Warns of Higher Cost of Managed Returns

March 25, 2015August 22, 2017 Ina Steiner

eBay UK warned sellers that due to higher postal fees, the cost of Managed Returns would rise. eBay introduced managed returns as an opt-in program in the UK in the fall of 2013, telling sellers it was designed to give Read more

eBay Launches New Stores Program for Small Merchants

March 25, 2015August 22, 2017 Ina Steiner

eBay Enterprise launched a new program designed to help merchants quickly create Magento storefronts using Magento Community Edition. The Magento Small Business program makes the software more accessible to smaller merchants who don’t have software and design expertise by matching them up Read more

Shareholder Meeting Marks the End of an Era for eBay

March 25, 2015August 22, 2017 Ina Steiner

On May 1, eBay will hold what is almost certain to be its last annual shareholder meeting in its current state, having caved to pressure from Carl Icahn last year to spin off of its PayPal business. But shareholders will Read more

eBay Promotion Asks Sellers to List Items They No Longer Use

March 24, 2015August 22, 2017 Ina Steiner

eBay is encouraging sellers to list long-duration fixed-price listings in a new 6-day listing promotion. The sale is clearly targeted at casual sellers and is by invitation only. “Listing isn’t just easy,” eBay wrote, “It’s also free.” The marketplace provided Read more

Square Enters PayPal Territory with Cashtags

March 24, 2015August 22, 2017 Ina Steiner

Square continues to move into PayPal territory, announcing Monday a new way for users to send money to business and to each other – through “cashtags,” a riff on Twitter “hashtags.” The company is best known for its card reader Read more

eBay Tweaks Board of Directors in Advance of Breakup

March 24, 2015August 22, 2017 Ina Steiner

eBay is tweaking its Board of Directors in advance of its pending breakup, of which it said it was making “solid progress.” It also announced the date of its annual shareholder meeting. GoPro President and former CEO of Skype Tony Read more

eBay Global Shipping Program Generates Flak for Pitney Bowes

March 24, 2015August 22, 2017 Ina Steiner

The motivation behind the eBay Global Shipping Program is to make it easier and more transparent to buy and sell across country borders, but in some cases, the program impedes trade. Case in point, a reader said he went to Read more

eBay UK Runs 3-Day Seller Promotion

March 23, 2015August 22, 2017 Ina Steiner

eBay UK is running a 3-day seller promotion, but only private (casual) sellers can participate. Invited sellers can list up to 100 listings in an eligible category using auction or fixed-price format and pay no insertion fees. Sellers must be Read more

Former eBay Marketplaces VP Heads to Tinder Dating Site

March 23, 2015August 22, 2017 Ina Steiner

eBay executive Chris Payne, who left the ecommerce site in December “to pursue a new business venture” has joined Tinder as CEO. Tinder is a mobile dating app that uses location-based data to connect users, and Payne joins as the Read more