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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Buys Software Firm to Give StubHub a Boost

July 18, 2016July 20, 2017 Ina Steiner

eBay acquired Ticket Utils to expand the capabilities of its StubHub marketplace. Ticket Utils helps large ticket sellers manage inventory and distribution, the company announced on Thursday. It will also let ticket sellers set up online stores. eBay said it Read more

Marketplaces, NewseBay, M&A, StubHub, Ticket Utils

Etsy Overcharges Buyers as Payments Go FUBAR

July 18, 2016July 20, 2017 Ina Steiner

This month, Etsy experienced one of the longest-duration marketplace payment problems we can recall, and now the situation has taken another ugly twist as Etsy charged some buyers a second time for single purchases made several days or more than Read more

Marketplaces, NewsEtsy, Etsy glitch, Etsy Payments

eBay Plans to Overhaul Its Platform, CTO Reveals

July 18, 2016July 20, 2017 Ina Steiner

We’ve been hearing a lot about eBay’s Structured Data initiative, but on Thursday, eBay Chief Technology Officer Steve Fisher wrote about a bigger plan to “replatform” the marketplace. “We have embarked on an ambitious, multi-year evolution of our shopping platform Read more

Marketplaces, NewseBay Technology, Steve Fisher

Mastercard’s News Puts PayPal Rumors to Bed

July 15, 2016July 20, 2017 Ina Steiner

Mastercard unveiled a new digital payment service three years ago called Masterpass, but it has not proven itself a major threat to PayPal. On Thursday, Mastercard announced a revamped Masterpass that it called an important industry milestone: consumers can now make simple Read more

News, PaymentsMastercard, PayPal

USPS Hopeful of Postal Reform, But Hurry Up and Wait?

July 15, 2016July 20, 2017 Ina Steiner

The House Oversight and Government Reform Committee, which oversees postal matters, unanimously approved a reform bill July 12. In announcing the bill, Committee Chairman Chaffetz called the outlook for the Postal Service “grim” without improvements contained in the bill. Postmaster General Read more

News, ShippingPostal reform, USPS

Sellers Generated Half of Amazon Prime Day Deals

July 15, 2016July 20, 2017 Ina Steiner

Amazon Prime Day is all about the deals, and new data suggests third-party sellers may not have been as big a driver of those deals as you might think. “Close to half (48%) of Prime Day deals in the US Read more

Marketplaces, NewsAmazon, Amazon Prime Day

Sellers Face Legal Threat over Tracking Packages

July 15, 2016July 23, 2017 Ina Steiner

A Florida company has sued over 150 companies over the ability to click a link and track packages during shipping, according to Bloomberg BNA. Shipping and Transit LLC owns patents related to monitoring vehicles’ movement and has filed infringement lawsuits Read more

News, Shipping, Tax and Legal IssuesIP lawsuit, Shipping

Amazon Calls Prime Day 2016 a Success for Sellers

July 14, 2016July 20, 2017 Ina Steiner

Amazon called Prime Day 2016 a “record-breaking success” for participating sellers and small businesses, reporting that sellers who offered deals to Prime members saw orders nearly triple year-over-year on Prime Day, both worldwide and in the US. As most Amazon Read more

Marketplaces, NewsAmazon, Amazon Prime Day

Etsy Redesigns Convos Messaging System

July 14, 2016July 20, 2017 Ina Steiner

Etsy is rolling out a new design for Etsy Conversations, or Convos as users call the member-to-member messaging system. The changes are primarily cosmetic according to the company and, as with most changes companies roll out these days, they are designed Read more

Marketplaces, NewsEtsy, Etsy changes

eBay Tests More Inclusive Consignment Selling Program

July 14, 2016July 20, 2017 Ina Steiner

eBay is testing a new program in the UK to make it easier for people to sell unwanted goods on its marketplace. While many are familiar with eBay’s well publicized efforts to bring structured data to its site, another key Read more

Marketplaces, NewsConsignment sales, eBay, eBay Valet

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