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Tag: eBay feedback

How Sellers Feel about eBay Feedback and Why

November 10, 2018November 18, 2018 Ina Steiner
Feedback survey feedback

Is the eBay feedback system still relevant? We surveyed readers this month to find out. Seller feedback is an important consideration when making purchasing decisions on eBay, according to a majority of EcommerceBytes readers (80%) […]

2 CommentsNews, Selling ToolseBay feedback, EBU, EBU 420, EcommerceBytes survey

eRated Shuts Down eBay and Amazon Feedback Widget

August 19, 2016July 20, 2017 Ina Steiner

A tool that allowed online sellers to display feedback generated on eBay, Amazon, Etsy in one place is shutting down this weekend. We wrote about eRated.co’s widget two years ago, and in January it received a […]

Marketplaces, News, Selling ToolseBay feedback, eRated, feedback

eBay Makes Controversial Change to Feedback

July 27, 2016July 20, 2017 Ina Steiner

eBay made a change to one aspect of its feedback system that makes it more difficult for sellers to assess their actual or potential trading partners. UK sellers woke up to the change on Tuesday, […]

Marketplaces, NewseBay, eBay feedback

eBay to Make Seller Feedback Searchable

April 8, 2016July 23, 2017 Ina Steiner

eBay is preparing to make a major change to its feedback feature – some users are seeing a new tab that allows them to search sellers’ feedback. A few users spotted the new feature as […]

Marketplaces, NewseBay feedback

eBay Quietly Makes Changes to Feedback

March 3, 2016July 24, 2017 Ina Steiner

eBay quietly rolled back on Tuesday an unpopular change it had made to its feedback system a year and a half ago. eBay had removed the dates indicating when feedback comments were left in August […]

Marketplaces, NewseBay feedback

Strikes and Holidays Can Harm eBay Seller Feedback

October 13, 2015August 4, 2017 Ina Steiner

eBay told sellers in Ireland and the UK that it would protect their accounts from any negative consequences of delayed mail resulting from a postal strike in Ireland. But it may be unlikely to do […]

News, ShippingeBay feedback, Shipping delays

eBay Changes Feedback System, Questions Remain

July 28, 2015August 5, 2017 Ina Steiner

eBay changed its feedback system by adding a new component about delivery performance, but it failed to tell sellers if it will use the information collected to reward or penalize their standings, nor did eBay […]

Marketplaces, NewseBay feedback

Weigh In on eBay’s Recent Change to Feedback

July 20, 2015August 5, 2017 Ina Steiner

eBay’s new CEO Devin Wenig wants to make changes to fundamental areas of the marketplace. One such change that has begun rolling out involves eBay’s sacred cow, the feedback system, and EcommerceBytes is polling sellers […]

Marketplaces, NewseBay feedback

eBay Tests Feedback, Asks Buyers about Delivery Dates

June 10, 2015August 8, 2017 Ina Steiner

eBay is testing a change to the feedback system by introducing a new question, and sellers who’ve seen it are not too pleased. eBay confirmed in early May it was running tests of its feedback […]

Marketplaces, NewseBay estimated delivery date, eBay feedback

eBay Says Two-Way Feedback Is Not on the Table

May 12, 2015August 18, 2017 Ina Steiner

Some sellers who learned of eBay’s latest plans to make changes to the feedback system said they hoped eBay would reinstate their ability to leave negative or neutral feedback for buyers. But an eBay manager […]

Marketplaces, NewseBay, eBay feedback

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