Ecommerce Industry News
Is the eBay feedback system still relevant? We surveyed readers this month to find out. Seller feedback is an important consideration when making purchasing decisions on eBay, according to a majority of EcommerceBytes readers (80%) […]
A tool that allowed online sellers to display feedback generated on eBay, Amazon, Etsy in one place is shutting down this weekend. We wrote about eRated.co’s widget two years ago, and in January it received a […]
eBay made a change to one aspect of its feedback system that makes it more difficult for sellers to assess their actual or potential trading partners. UK sellers woke up to the change on Tuesday, […]
eBay is preparing to make a major change to its feedback feature – some users are seeing a new tab that allows them to search sellers’ feedback. A few users spotted the new feature as […]
eBay quietly rolled back on Tuesday an unpopular change it had made to its feedback system a year and a half ago. eBay had removed the dates indicating when feedback comments were left in August […]
eBay told sellers in Ireland and the UK that it would protect their accounts from any negative consequences of delayed mail resulting from a postal strike in Ireland. But it may be unlikely to do […]
eBay changed its feedback system by adding a new component about delivery performance, but it failed to tell sellers if it will use the information collected to reward or penalize their standings, nor did eBay […]
eBay’s new CEO Devin Wenig wants to make changes to fundamental areas of the marketplace. One such change that has begun rolling out involves eBay’s sacred cow, the feedback system, and EcommerceBytes is polling sellers […]
eBay is testing a change to the feedback system by introducing a new question, and sellers who’ve seen it are not too pleased. eBay confirmed in early May it was running tests of its feedback […]
Some sellers who learned of eBay’s latest plans to make changes to the feedback system said they hoped eBay would reinstate their ability to leave negative or neutral feedback for buyers. But an eBay manager […]