Amazon is testing a paid customer support model. For small sellers, it may sound ridiculously expensive at $400/month, but for larger merchants, that may be a small price to pay for help to resolve problems that impact their business. Amazon Read more
Lynn Dralle is excited about eBay Stores – specifically, the highest level eBay Anchor Store – thanks to the perks she receives through the paid subscription program. That became clear during a recent phone conversation, so she agreed to tell Read more
PayPal updated its mobile app which now allows customers to login to Android devices with fingerprint authentication. The new biometric login applies to devices using the Android Marshmallow operating system, such as the Nexus 5X, Nexus 6P and Samsung Galaxy Read more
Amazon announced plans for two more fulfillment centers in the UK this week, which will become its 13th and 14th centers in the country. A new fulfillment center in Tilbury, Essex, will open in 2017, and will be equipped with Read more
A tool that allowed online sellers to display feedback generated on eBay, Amazon, Etsy in one place is shutting down this weekend. We wrote about eRated.co’s widget two years ago, and in January it received a round of funding ($1.7 million) Read more
A warning to online merchants inside and outside of Canada: the country is on the brink of a disruption to domestic and international mail service due to a dispute between Canada Post and the Canadian Union of Postal Workers. This Read more
eBay sellers are reporting a glitch that is preventing them from listing. We heard from a seller on Thursday who wrote, “Here is one that I have not run across before. I was trying to list some items for sale Read more
Online sellers sending orders in and out of Canada face growing uncertainty as the country’s postal service comes no closer to negotiating a deal with the Canadian Union of Postal Workers (CUPW). eBay has been following the issue closely as Read more
Amazon will open its 13th fulfillment center in the UK next year, announcing this week it would open a new warehouse in Doncaster. This is the first FC opening announced after the country voted to leave the EU as part Read more
Product Hunt is a bit like the newsletter Daily Candy, but it showcases items of interest to geeks rather than fashion mavens – products like folding stand-up desks rather than mascara. It also has a community aspect similar to Woot where visitors Read more
