For online merchants, few things are as aggravating as receiving a return from a customer and discovering that it’s been used and abused – or perhaps not even the same product the customer purchased. Stories of clothing returned with sweat Read more
With each new season, sellers brace themselves for eBay’s updates, wondering what changes may be in store for them. This month, sellers are processing news from the latest Spring update announced on April 30, 2019, that includes fees changes, seller Read more
In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Dear Ina, With much trepidation, but maybe also Read more
eBay is running a promotion in which it is giving a 40% Final Value Fee discount to sellers for listing items in certain high-demand categories. (See below for info about another promo.) A reader forwarded the promotion details which read Read more
The USPS reported revenue of $17.5 billion in its quarterly report today, essentially unchanged compared to same quarter last year; a net loss of $2.1 billion; and a similar pattern of declining mail volume and increasing package volume. “First-Class Mail Read more
eBay is opening a pop-up store in the UK as a tie-in with its Retail Revival program. According to Elite Business Magazine, the space in Wolverhampton will house 40 small retailers for one month. “eBay’s venue will be something of Read more
eBay sellers can now send offers to buyers with an exclusive discount in 3 ways, the company announced on Thursday. Sellers can send an offer with Seller Initiated Offer in the following ways: offers to watchers, offers to buyers who Read more
Amazon is pitching its DSP (Delivery Service Partner) program to its third-party merchants, telling them there’s “never been a better time to own your own business with Amazon as your partner.” (See update below.) Amazon had launched DSP in June Read more
Amazon made changes to its messaging system that buyers and sellers use to communicate with each other. Sellers can now create templates so they can send standard messages to shoppers. Another feature: Amazon automatically translates the text in messages to Read more
Around 100 Amazon merchants were victim to a six-month hack in 2018, according to Bloomberg, which said an “extensive” fraud let thieves steal cash from the merchants’ accounts. But rather than its own system being hacked, Amazon believes the merchants Read more
