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EcommerceBytes Soundoff: Letters to the Editor – May 12, 2019

Letters to the Editor column
Letters to the Editor column May 2019

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views.

Dear Ina,
With much trepidation, but maybe also a glimmer of hope, I tried eBay Promoted Listings for the first time about 9 days ago. I signed up for the recommended percentage, or close to it, usually around 5%.

Sad results. Almost 59k impressions to get a couple of hundred clicks, NO sales.
Just an fyi

Dear Ina,
Beware eBay change to sales tax notification in listings.

eBay has made a change within listings that directs the buyer to a link “Taxes may be applicable at checkout” that shows the states eBay is collecting sales tax. I sell in California and the change no longer defines the sales tax I will collect (eBay does not collect tax for CA).

My buyers will see that CA sales tax will be collected at checkout. I expect some remorse refunds due to the reduced visibility of sales tax with negative impact due to PayPal keeping their fees.

Visit the Letters to the Editor blog for more letters from readers published recently.

Send your letter to the editor by emailing ina@auctionbytes.com with “Letters to the Editor” in the subject line (remember to include your name as you would like it to appear).

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.