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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Online Sellers Guide to eBay Spring Seller Update 2020 – Part 2

March 14, 2020March 15, 2020 Ina Steiner
eBay

Like death and taxes, change on eBay is a certainty – and almost as dreaded by sellers. In Part 1 of today’s Online Sellers Guide, we introduced the eBay Spring Seller Update and covered four of the seven changes eBay Read more

Marketplaces, NewseBay Item Specifics, eBay selling tools, eBay Shipping, eBay Spring Seller Update 2020, EBU 436

Etsy Enrolls All Sellers in Its New Offsite Ads Program

March 14, 2020March 14, 2020 Ina Steiner
Etsy

Sellers who pay to list on Etsy expect the marketplace to invest in marketing and advertising to attract shoppers. If it does a good job in bringing in buyers, Etsy is rewarded by receiving commission fees from sellers. With a Read more

Marketplaces, NewsEBU 436, Etsy, Etsy Ads, Etsy Offsite Ads5 Comments

EcommerceBytes Soundoff: Letters to the Editor – March 15, 2020

March 14, 2020March 14, 2020 Ina Steiner
Letters to the Editor column

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Good morning, Ina.I’m not sure if you’ve already Read more

News, Trends and Shopping DataeBay managed payments, EBU 436, Letters to the Editor, Newegg

Congress Told that States Are Targeting Small Businesses

March 12, 2020March 12, 2020 Ina Steiner
Online Sales Tax

State sales tax laws are proving to be a burden to small sellers, according to testimony provided to members of a Congressional subcommittee. On March 3rd, the Committee on Small Business Subcommittee on Economic Growth, Tax, and Capital Access held Read more

News, Tax and Legal IssuesHouse Small Business Committee, online sales tax, Paul Rafelson5 Comments

eBay Vows Seller Protection in Event of COVID-19 Disruption

March 12, 2020March 12, 2020 Ina Steiner
eBay

eBay told sellers they were its priority amid the COVID-19 outbreak and said it would offer protection to those impacted by any service interruptions as a result of the outbreak. Presumably that includes any shipping disruptions, which have already occurred Read more

Marketplaces, Newscoronavirus, eBay, shippi1 Comment

Amazon FBA Reimburses Fees for Returns of Banned Face Masks

March 11, 2020 Ina Steiner
Amazon

Amazon implemented more stringent requirements for selling certain products related to coronavirus, including face masks, though it never mentioned the virus by name in the notice to sellers sent today. Some sellers were scratching their heads because they received notices Read more

Marketplaces, NewsAmazon, coronavirus, price gouging

eBay Australia Alters Free-Shipping Program

March 11, 2020March 11, 2020 Ina Steiner
eBay

eBay is making changes to its free-shipping program in Australia to make the program more competitive, but the move requires sellers to update their listings in order to retain their eBay Plus badges. eBay Australia officially launched the eBay Plus Read more

Marketplaces, NewseBay Australia, eBay Plus1 Comment

Amazon Helps Local Small Businesses Hit by Its Work-from-Home Directive

March 10, 2020March 11, 2020 Ina Steiner
Amazon

Amazon advised workers in Seattle to work from home over concerns about the coronavirus, as CNBC reported on March 5th. But it recognizes that the many small businesses located near its campuses will take a hit from the resulting lack Read more

Marketplaces, NewsAmazon, coronavirus

PayPal Enhances Business Accounts with Integrated Tools

March 10, 2020March 10, 2020 Ina Steiner
PayPal

PayPal sent an email to business customers to inform them of upcoming enhancements to their accounts – in a nutshell, advising them of the availability of tools and ways to access those tools more easily. PayPal said it would be Read more

News, PaymentsPayPal

eBay Runs Spring Sale on Deals Platform

March 9, 2020March 9, 2020 Ina Steiner

eBay is running a “Best Ever Spring Sale” event offering “massive savings on top brands and hard-to-find items that can transition your wardrobe, tech and outdoor gear for the new season.” Since eBay doesn’t own the inventory on its marketplace Read more

News

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