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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay and Amazon Update UK Sellers on New Brexit Agreement

December 27, 2020December 27, 2020 Ina Steiner
eBay

eBay and Amazon updated UK sellers on the new agreement between Great Britain and EU. As British newspaper the Guardian reported, there are no tariffs on products sold between the UK and the EU, however, “there will be considerably more Read more

Marketplaces, NewsBrexit, eBay UK

Sellers Knock Amazon Storage and Restock Limits

December 26, 2020December 26, 2020 Ina Steiner
Amazon

Amazon lowered one of its performance metrics for sellers who use its FBA fulfillment service, but some sellers were puzzled over basic elements of the announcement and some also debated how fair those metrics were. On Monday, Amazon announced it Read more

Marketplaces, NewsAmazon FBA, Amazon Inventory Performance Index, Amazon seller performance, coronavirus

eBay Seller Advocate Lands Job at Facebook

December 24, 2020December 24, 2020 Ina Steiner
eBay

eBay’s former Vice President of Seller Operations and Engagement has landed a job at Facebook. Marni Levine’s LinkedIn profile shows she joined the social media company as its new Vice President of Global Commerce Operations this month. Levine had joined Read more

Marketplaces, NewseBay, Facebook, Marni Levine, Rich Rao9 Comments

PayPal Glitch Hits 2 Days before Christmas, Resolved

December 23, 2020December 23, 2020 Ina Steiner
PayPal

PayPal experienced technical issues 2 days before Christmas. Reports began coming in to Down Detector after 10 am Eastern on December 23rd. The Independent reported that people complained of not being able to log in or being unable to send Read more

News, PaymentsPayPal, PayPal glitch

Saturday Could See an Explosion of Returns

December 22, 2020 Ina Steiner
shopping Returns

Ecommerce is seeing an explosion of online returns this year compared to last year, according to goTRG, and this Saturday, December 26, may be the busiest day for returns for the second year in a row, according to Returnly. Sender Read more

News, Trends and Shopping DatagoTRG, Holiday Shopping 2020, Returnly, Returns, Sender Shamiss2 Comments

eBay Overcharges Sales Tax on Batteries

December 21, 2020December 21, 2020 Ina Steiner
eBay

Some buyers said eBay overcharged them for batteries over the past few days. On Saturday, a buyer cited an example where a watch battery that cost $1.95 plus $1 shipping was showing tax of $10.71 – “I am in Wisconsin Read more

Marketplaces, NewseBay glitch, eBay sales tax7 Comments

Etsy Alerts UK Sellers to Rising Cost of Shipping

December 21, 2020December 21, 2020 Ina Steiner
Etsy

Etsy created a new resource on 2021 shipping rate hikes today beginning with costs for UK sellers. The post appears on the marketplace’s Seller Handbook, which Etsy said it would continue to update. “At the beginning of every calendar year, Read more

Marketplaces, News, ShippingEtsy, Etsy UK, Royal Mail, Shipping costs1 Comment

Walmart Sends FedEx to Pick Up Returns

December 21, 2020December 21, 2020 Ina Steiner
Walmart

You can skip a trip to Walmart to return an unwanted present and instead have FedEx pick it up from your home. Today, the retailer launched Carrier Pickup by FedEx, allowing customers to schedule a return of items sold and Read more

Marketplaces, NewsFedex, Returns, Walmart

Virus Repellant Could Get eBay Seller Jail Time

December 21, 2020December 21, 2020 Ina Steiner
eBay

An eBay seller pleaded guilty in connection with selling a lanyard that falsely claimed to protect against viruses. In its announcement, the Department of Justice said the seller listed for sale on eBay an unregistered pesticide, “Toamit Virus Shut Out,” Read more

Marketplaces, News, Tax and Legal IssuesAmazon, eBay, pesticides, Regulations

Online Sellers Face Sales Tax Crackdown in 2021

December 21, 2020December 21, 2020 Ina Steiner
Avalara

Online sellers could be facing a sales tax crackdown in 2021, according to Avalara. Many states that eased up on enforcement efforts due to COVID-19 will be looking to accelerate audits as soon as they can, the maker of tax Read more

News, Tax and Legal IssuesAvalara, online sales tax, Sales tax legislation1 Comment

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