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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Touts Gift Wrapping in Recent Holiday Marketing Email

November 13, 2022 Ina Steiner
Etsy

Etsy is appealing to holiday shoppers by highlighting the fact some sellers offer gift-wrapping. In a recent email to shoppers with the subject line, “Your holiday wardrobe,” Etsy pointed shoppers to “handmade holiday sweaters, matching PJs, party-ready dresses, and more” Read more

Marketplaces, NewsEtsy, Etsy gift wrapping, Etsy holiday marketing1 Comment

Etsy Strives to Bring More Buyers to the Site

November 12, 2022 Ina Steiner
Etsy

eBay’s new Chief Product Officer Nick Daniel told sellers the marketplace was was striving to bring more buyers to the site. In a post this week, he summarized some of the recent updates Etsy had made to improve the shopping Read more

Marketplaces, NewsEtsy, Etsy buyers, Etsy marketing, Nick Daniel1 Comment

eBay Touts Sales Tax Savings in Using Its Trading Card Vault

November 12, 2022November 12, 2022 Ina Steiner
eBay

eBay is cleverly appealing to collectors’ desire to save money by touting an advantage to using its trading card “vault.” In a marketing email eBay sent this week, it stated: “Shop vault-eligible cards: No sales tax when you store them Read more

Marketplaces, NewseBay, eBay trading cards, eBay Vault2 Comments

eBay Bug Resets Sellers’ Listings to Zero Views

November 10, 2022November 10, 2022 Ina Steiner
eBay

Sellers woke up this morning to find their listings had zero views, despite them having views yesterday. One seller who reported the problem early Thursday morning on the eBay discussion boards wondered if their listings were showing up to buyers. Read more

Marketplaces, NewseBay, eBay glitch5 Comments

Amazon Helps China Crackdown on Alleged Counterfeit Networks

November 9, 2022November 9, 2022 Ina Steiner
Amazon

Amazon said it helped protect customers from fake goods by working with law enforcement to seize over 240,000 counterfeits in China. Amazon’s Counterfeit Crimes Unit (CCU) tipped off agencies, which it said nabbed the imitation luxury, sports, and automotive brands. Read more

Marketplaces, NewsAmazon Counterfeit Crimes Unit, Counterfeits

Sellers Get Up to Speed on eBay Spendable Funds Feature

November 9, 2022November 9, 2022 Ina Steiner
eBay

When a seller received a message telling them they had $12.33 to shop on eBay, they thought it might be part of a rewards program from eBay. Other sellers quickly disabused the seller of that notion. After the eye-catching headline, Read more

Marketplaces, News, PaymentseBay, eBay Spendable Funds, Two-step verification

eBay Government Relations Department Flies in Sellers to Meet with CEO

November 9, 2022November 9, 2022 Ina Steiner
eBay

eBay’s Government Relations team invited sellers to its San Jose headquarters this week to meet with eBay CEO Jamie Iannone and other executives to talk about issues important to sellers. The sellers are part of eBay Main Street’s Small Business Read more

Marketplaces, NewseBay, eBay Government Relations, eBay Main Street, eBay Small Business Ambassador program

Caveat as eBay Announces Lower FedEx Home Delivery Rates

November 8, 2022November 8, 2022 Ina Steiner
FedEx

The cost of shipping FedEx packages to residential addresses through eBay’s shipping program actually dropped, the marketplace announced on Tuesday. But there is a caveat for sellers. eBay said sellers can now enjoy deeper discounts on FedEx Home Delivery, though Read more

News, ShippingeBay, Fedex, FedEx Home Delivery, Shipping costs1 Comment

Seller Alert: Change to USPS Customs Form Is Coming

November 8, 2022November 8, 2022 Ina Steiner
USPS logo

In March, online sellers will have to be more specific when filling out customs forms on packages they send to Europe, according to the USPS. Noncompliance could result in fines and penalties as well as delivery delays. The reason: “Effective Read more

News, ShippingCustoms Forms, EU regulation, International shipping, USPS2 Comments

Check Out This Year’s USPS Holiday TV Commercial

November 6, 2022 Ina Steiner
USPS logo

The US Postal Service dropped its holiday TV commercial on November 1st, and it wants people to know, it’s “holiday ready”: “From Holiday Hills, Illinois to Rudolph, Wisconsin, and everywhere in between. At the United States Postal Service, we’re holiday Read more

News, ShippingUSPS, USPS holiday preparedness, USPS TV commercial

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