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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Announces New Rates for Its Standard Envelope Shipping Option

January 10, 2023January 10, 2023 Ina Steiner
eBay

If you’re a seller who takes advantage of the eBay Standard Envelope shipping option for lightweight items that can be mailed in an envelope, be aware your costs will be rising later this month. eBay Standard Envelope uses the US Read more

Marketplaces, News, ShippingeBay, eBay Shipping, eBay standard envelope, USPS Rates1 Comment

Poshmark Sale to Korean Company Was a Year in the Making

January 9, 2023January 9, 2023 Ina Steiner
Poshmark

Poshmark has over 80 million registered users across 90% of zip codes in the US, and its new owner is looking to consumer selling and “livestreaming commerce” for growth. We reported in October that Korean company Naver Corp. was acquiring Read more

Marketplaces, NewsManish Chandra, Naver, Poshmark, Sooyeon Choi1 Comment

Seller Learns the Hard Way about an eBay Shipping Quirk

January 9, 2023January 9, 2023 Ina Steiner
eBay

A seller learned the hard way about a quirk involving eBay Standard Envelope, which offers proprietary tracking at a low cost for certain lightweight goods. A buyer selected eBay Standard Envelope on auction they’d won, but the seller couldn’t send Read more

Marketplaces, News, ShippingeBay, eBay Shipping, eBay standard envelope

Get Ready to Pay More for Your Post Office Box

January 8, 2023January 10, 2023 Ina Steiner
USPS logo

Happy New Year, your costs are going up. One example of the many increases that are hitting small businesses: the Postal Service is raising fees for renting a PO box this month. The USPS sent a reminder to box holders Read more

News, ShippingDavid P. Coleman, Post Office box, USPS, USPS PO Box3 Comments

UPS Boasts It Beat the Competition in Holiday Performance

January 6, 2023 Ina Steiner
UPS shipping

UPS boasted it beat its rivals in on-time delivery over the 2022 holiday season, and it wants to recognize employees who provided great service. UPS said it led the industry in on-time performance in the US for the fifth straight Read more

News, ShippingHoliday shipping 2022, Nando Cesarone, UPS

An Interview with Amazon’s Keri Cusick on Small-Business Empowerment

January 6, 2023January 21, 2023 Ina Steiner
Keri Cusick

Products from third-party sellers represent almost 60% of the units sold on Amazon, and of the nearly 2 million sellers that do business on the platform, most of them are small or medium-sized. In the US, sellers sold over 3.9 Read more

Marketplaces, NewsAmazon, Amazon Small Business badge, Amazon Small Business Empowerment Report, Interview Series, Keri Cusick

DoorDash Tries to Profit Off Returns with Package Pickup

January 5, 2023January 5, 2023 Ina Steiner

Returns are painful for online sellers, but one company sees them as an opportunity. Delivery service DoorDash announced Package Pickup that caters to shoppers who can’t or don’t want to make a trip to the Post Office or UPS/FedEx to Read more

News, ShippingDoorDash, Package pickup, Returns3 Comments

An eBay Growth Advisor Will Field Questions from Sellers This Month

January 5, 2023July 23, 2025 Ina Steiner
eBay

eBay will offer advice to sellers on growing their sales in the New Year. An eBay specialist from the Growth Advisor team will answer questions from sellers in this month’s eBay live-chat session. The theme of January’s chat session is: Read more

Marketplaces, NewseBay, eBay Growth Advisor, eBay monthly chat1 Comment

eBay Assesses International Fees on Some US Transactions

January 5, 2023January 5, 2023 Ina Steiner
eBay

A US seller is baffled as to why eBay is charging them an international fee for a package going to Georgia – the “Peach State,” not the country Georgia. In the description of selling fees for that transaction, eBay included Read more

Marketplaces, NewseBay, eBay fees, eBay International fee, eBay managed payments2 Comments

Amazon Introduces New Metric to Rate Listings

January 4, 2023January 4, 2023 Ina Steiner
Amazon

Amazon introduced a new metric that rates one aspect of sellers’ product detail pages. The “Potential Sales Lift” metric identifies listings that are missing key attributes – but goes further by showing sellers how much their sales might improve if Read more

Marketplaces, NewsAmazon, Amazon metrics, Amazon Potential Sales Lift metric

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