Etsy is putting $30 million of its cash into a fund earmarked for investing in projects that will expand its efforts to foster economic empowerment and promote sustainability. Note that Etsy had ended 2022 with $921 million in cash and Read more
Etsy will advertise on TV and billboards, telling sellers on Monday it will focus on improving traffic to their shops this year. Etsy will show up on “unmissable” ad channels around the world, according to Etsy’s Chief Operating Officer Raina Read more
Etsy has begun processing payments through a different processor in the wake of the Silicon Valley Bank (SVB) collapse on Friday that resulted in delayed disbursements to .05 percent of Etsy’s active sellers. It’s also working to pay sellers impacted Read more
Etsy sellers and those with shops on Shopify have had to make important decisions about their ongoing operations in the wake of the Silicon Valley Bank collapse. (See, “Run on Silicon Valley Bank Impacts Operations at Tech Firms.”) (See update Read more
Founders of startup companies turned to Silicon Valley Bank (SVB) for loans, and tech firms used SVB accounts to manage their operations. Some founders and executives even used it for their personal banking and estate planning needs. But when things Read more
Etsy sales from all of its marketplaces were down 4% in the fourth quarter year-over-year (or down 0.7% FX-neutral). Consolidated revenue was up 12.6% year-over-year, with take rate (i.e., consolidated revenue divided by consolidated GMS) increasing to 20%. Etsy owns Read more
Customers were more satisfied with online retailers in 2022, including online marketplaces, according to the newly released American Customer Satisfaction Index’s (ACSI®) Retail and Consumer Shipping Study. Customer satisfaction with online retailers improved 4% to an ACSI score of 80. Read more
In September, Etsy announced a policy that restricted the return policies sellers could offer buyers. Ironically, the marketplace that emphasizes the unique and special nature of sellers’ products is requiring sellers to conform to one of Etsy’s standard return policies. Read more
Etsy is offering some help to sellers in the UK who can’t send international packages through Royal Mail. On Tuesday, Etsy announced a partnership with international carrier Evri: “Evri is offering Etsy’s UK sellers 10% off all international parcels on Read more
Both eBay and Etsy offered advice to sellers impacted by the shipping disruption that hit UK’s postal service midweek last week. According to the BBC, the incident was caused by a cyber attack known as ransomware, describing it as “malicious Read more
