In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. ******** ******** Hi Ina, Just wondering if you Read more
Update 7/6/18: eBay has confirmed Pittman’s departure. A spokesperson provided the following response to our inquiry: “RJ Pittman has decided to leave eBay. RJ has made significant contributions and has been a strong advocate for eBay since joining us in Read more
eBay apologized on July 3, 2018, for technical issues plaguing its site in recent weeks, though it made no offer to compensate sellers (eBay changed its outage policy in 2014). eBay executive Bob Kupbens had characterized the technical issues as Read more
eBay executive Bob Kupbens answered 7 prescreened questions during a video presentation on Wednesday. Sellers were asked to submit their questions 2 weeks prior to the broadcast. The section where sellers had submitted the questions is no longer accessible (the Read more
eBay announced the availability of a new research tool on a third-party site. The publisher, PWCC, sells trading cards on the eBay platform. eBay said PWCC’s tool provides over 250 million data points that leverages historical trends of all cards Read more
eBay added digital comics to its lineup, but only a small number from a single seller. Nevertheless, it’s significant since it’s the first time it has allowed digital content to be sold on its marketplace since 2008, aside from the Read more
Update 6/29/18: We happened to notice this evening that the sale has been extended to 11 pm PT. eBay is running another sitewide flash sale that runs until 9 pm Pacific time today. Sellers are noting that it comes in Read more
eBay will launch a Best Price Guarantee, it announced on Wednesday, but not for all listings – only for its special “Deals” that are preselected from certain sellers and for what it referred to as the “Top 20 best selling Read more
eBay and PayPal extended their consumer-credit relationship, PayPal announced on Tuesday, meaning eBay will continue to accept and promote PayPal Credit on its Marketplace platform. The two companies broke up in 2015, and eBay will begin testing its own payment Read more
eBay issued a reminder of imminent changes, including new seller benchmarks and fee changes. Among the changes: eBay is requiring sellers to enter a zip code for item shipping location, and it will institute a new automated returns protocol. eBay Read more
