In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Dear Ina,eBay has really messed over postcard sellers Read more
We still remember a time when Amazon and eBay were neck-and-neck leaders in ecommerce, but data from eMarketer shows just how much of a lead Amazon currently has not only over its longtime rival, but other retailers selling online. Amazon Read more
Amazon grew North American sales 10% in the third quarter year-over-year. It grew International sales 16% in the quarter for a total sales growth of 12% (not including its AWS technology division, which grew 39% and now comprises 15% of Read more
Amazon launched new tools for brand advertisers during its UnBoxed event this week. Among them: it added new features to its audio ads on Amazon Music’s ad-supported tier that includes voice calls-to-action. Now listeners can engage with the ads more Read more
What are online payment services up to? Not just PayPal and Square, but offerings from the likes of Amazon, Google, and Facebook? Some “tech” companies are acting more like financial institutions – such as banks and credit card companies – Read more
Now you have the option of paying Amazon to deal with your customers – but should you? That depends a lot on the type of selling you conduct on the marketplace. Amazon announced Customer Service by Amazon (CSBA) at today’s Read more
Amazon launched “Local Selling on Amazon” at day-two of its Amazon Accelerate. “With Amazon Local Selling, sellers can quickly and easily expand their multichannel offerings by listing products in Amazon’s store and offering them to local customers in designated areas Read more
One day before kicking off a 2-day virtual conference for sellers, Amazon published a report on how third-party sellers benefit from its marketplace, revealing, for example, that over 200,000 small and medium-sized businesses from around the world began selling in Read more
Amazon will now allow certain sellers reach out to buyers who’ve left less-than-stellar reviews, but according to many of the sellers discussing the new feature, it’s far too restrictive. The biggest limitation: only brand owners can use it. Another significant Read more
Amazon sellers who participate in FBA fulfillment service derided its deadlines for getting their inventory to its warehouses in time for the holidays. Amazon informed sellers in a post on September 30th that they should get their inventory for their Read more
