Amazon made a change to its Customer Service by Amazon (CSBA) add-on service that it said would result in fewer refunds for sellers, a benefit to participants in the program. CSBA is a paid program where Amazon handles customer service Read more
Amazon is offering free or discounted rates to sellers who use Customer Service by Amazon (CSBA) through a new rewards program. Amazon launched CSBA in the summer and officially announced it last month at the Amazon Accelerate conference. Note that Read more
Now you have the option of paying Amazon to deal with your customers – but should you? That depends a lot on the type of selling you conduct on the marketplace. Amazon announced Customer Service by Amazon (CSBA) at today’s Read more
