The US Postal Service will slow down First Class Package Service (FCPS) for packages that travel longer distances by transporting them by ground instead of by air. Packages traveling the greatest distances will be most affected: 32% of volume will Read more
Pitney Bowes is out with research that shows returns are a greater challenge for sellers than ever before. It surveyed medium- and large-brands and found online returns cost retailers an average 21% of order value – with several brands reporting Read more
An online seller said they’re facing major financial difficulties over Amazon’s handling of a recall of Kinder Chocolate. Ferraro issued a voluntary recall of a number of its Kinder-branded products this month, “because of possible presence of Salmonella,” according to Read more
This. Never. Happens. Wall Street analysts who cover ecommerce companies will have to scramble on May 4th when eBay and Etsy’s earnings calls will overlap. Typically the companies’ respective CEOs and CFOs give a presentation and then open up the Read more
eBay is changing how it counts page views on sellers’ listings to be more accurate by filtering out more “non-human” traffic. It announced the change as part of the Spring Seller Update published on Wednesday. “To give you clearer insight Read more
Etsy is surveying sellers about their reaction to this week’s fee hike. The new fees are getting a lot of media attention as some sellers went “on strike” after petitioning the CEO to walk back the fee increase and institute Read more
Amazon is raising fees for sellers who use its fulfillment services to store their inventory and deliver their orders to buyers. The new “fuel and inflation surcharge” will be an extra 5% on top of its current Fulfillment by Amazon Read more
eBay replaced the head of its affiliate program after Michael Lill recently resigned for a job with another company. Reanne Berkstresser has been with eBay since 2015 when she started working for the company’s marketing team in Seattle focusing on Read more
An Etsy glitch is causing some listings to incorrectly display “Returns Not Accepted,” according to sellers. “All of my listings appear to have the “returns not accepted” badge,” a seller wrote on the Etsy discussion boards on Sunday. The seller Read more
Etsy announced sellers can now respond to all reviews left by buyers. The announcement came 2 weeks after sellers first noticed the change, as we reported on the AuctionBytes Blog last month, where sellers weighed inon the change. (Sellers also Read more
