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Tag: Etsy glitch

Etsy Changes How It Deals with Glitch Reports

October 28, 2019October 28, 2019 Ina Steiner
Etsy

Etsy made some changes to how it deals with reports of technical glitches on its site. First, it’s removing “bugs” – not literally, of course. Rather, it’s changing the name of its “Bugs and Technical […]

2 CommentsMarketplaces, NewsEtsy, Etsy glitch

In Alarming Lapse, Etsy Gives Visitors Administrative Access

July 8, 2019July 8, 2019 Ina Steiner
Etsy

Etsy experienced an incident on Monday that had sellers so concerned that some were putting their shops in vacation mode while they waited for answers. When visiting a listing page on Monday, a black button […]

Marketplaces, News, Security and Fraud IssuesEtsy, Etsy glitch, Etsy security, Security

Etsy Glitch Stymies Sellers Listing Digital Goods for Sale

May 26, 2019May 26, 2019 Ina Steiner
Etsy

Etsy sellers who list digital goods for sale have been unable to upload files this holiday weekend. “This is the 2nd day. If you sell instant downloads you can’t list anything,” a seller reported today […]

Marketplaces, NewsDigital Content, Etsy digital downloads, Etsy glitch

Etsy Updates Sellers on Last Week’s Billing Glitch

February 23, 2019February 23, 2019 Ina Steiner
Etsy

Reports came flooding in on Friday, February 15, about Etsy taking funds from some sellers’ bank accounts and charging their credit cards for hundreds, even thousands of dollars. Etsy updated sellers on a thread on […]

2 CommentsMarketplaces, News, PaymentsEtsy billing, Etsy glitch, Morgan Blake

An Update on the Etsy Billing Disaster

February 22, 2019February 22, 2019 Ina Steiner
Etsy

Late last week we reported on the Etsy billing debacle in which it incorrectly withdrew funds from some sellers’ bank accounts and charged some sellers’ credit cards, despite the sellers not owing fees. The problem […]

9 CommentsMarketplaces, News, PaymentsEtsy, Etsy billing, Etsy glitch

Etsy Apologizes for Taking Money from Sellers in Major Error

February 16, 2019February 16, 2019 Ina Steiner
Etsy

Etsy posted an apology for what it called a bill payment error after some sellers reported the company took large sums of money from their credit cards and bank accounts on Friday afternoon. EcommerceBytes reported […]

9 CommentsMarketplaces, News, PaymentsEtsy, Etsy billing, Etsy glitch

Etsy Monday Morning Performance Issues Now Deemed Resolved

September 17, 2018 Ina Steiner
Etsy

Etsy users had problems access the site this morning, as reported on Ecommerce EKG. Users also reported problems via DownDetector. Etsy kept users up to date on its Status board. After the status ws now […]

1 CommentMarketplaces, NewsEtsy, Etsy glitch

Etsy Redesigns Orders Page for Sellers

March 15, 2018 Ina Steiner
Etsy

Etsy redesigned the orders page to give sellers more control over their workflow and highlight information needed. Unfortunately there’s also a bug impacting the orders page that hampering sellers from searching orders for tax-reporting purposes. […]

1 CommentMarketplaces, NewsEtsy, Etsy changes, Etsy glitch

Etsy Reassures Sellers after ‘Privacy’ Bug Is Exposed

July 19, 2016July 20, 2017 Ina Steiner

Etsy reassured sellers on Monday after sellers noticed on Friday that the marketplace was displaying their personal names on customer email receipts instead of their business names. Many sellers are vigilant about protecting personal information […]

Marketplaces, NewsEtsy, Etsy glitch

Etsy Overcharges Buyers as Payments Go FUBAR

July 18, 2016July 20, 2017 Ina Steiner

This month, Etsy experienced one of the longest-duration marketplace payment problems we can recall, and now the situation has taken another ugly twist as Etsy charged some buyers a second time for single purchases made […]

Marketplaces, NewsEtsy, Etsy glitch, Etsy Payments

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