Ecommerce Industry News
Sellers outside the US have reported for over 7 months that Etsy has undercharged some buyers for their international orders, forcing sellers to either pay the difference out of their own funds or else cancel […]
Sellers who had just suffered waves of anxiety over a new verification requirement got a shock today when Etsy notified them their accounts were not verified and discovered they were unable to activate a button […]
Three years ago, Etsy had changed its buyer-seller messaging system to be more like an instant-messaging system, and this summer, Etsy made another major change to the system. The company told sellers it was making […]
An Etsy glitch is causing some listings to incorrectly display “Returns Not Accepted,” according to sellers. “All of my listings appear to have the “returns not accepted” badge,” a seller wrote on the Etsy discussion […]
Some customers (and sellers) were unable to view Etsy listings starting on Tuesday (November 16). Etsy blamed the problem on ad-blocking programs. On Wednesday afternoon, Etsy said its engineers identified the problem after sellers began […]
Etsy awarded a senior software engineer the 2020 Etsy Three Armed Sweater award last week, a dubious distinction, but one that is meant to highlight the culture of blamelessness at the online marketplace. The award […]
Etsy made some changes to how it deals with reports of technical glitches on its site. First, it’s removing “bugs” – not literally, of course. Rather, it’s changing the name of its “Bugs and Technical […]
Etsy experienced an incident on Monday that had sellers so concerned that some were putting their shops in vacation mode while they waited for answers. When visiting a listing page on Monday, a black button […]
Etsy sellers who list digital goods for sale have been unable to upload files this holiday weekend. “This is the 2nd day. If you sell instant downloads you can’t list anything,” a seller reported today […]
Reports came flooding in on Friday, February 15, about Etsy taking funds from some sellers’ bank accounts and charging their credit cards for hundreds, even thousands of dollars. Etsy updated sellers on a thread on […]