Ecommerce Industry News
Etsy made some changes to how it deals with reports of technical glitches on its site. First, it’s removing “bugs” – not literally, of course. Rather, it’s changing the name of its “Bugs and Technical […]
Etsy experienced an incident on Monday that had sellers so concerned that some were putting their shops in vacation mode while they waited for answers. When visiting a listing page on Monday, a black button […]
Etsy sellers who list digital goods for sale have been unable to upload files this holiday weekend. “This is the 2nd day. If you sell instant downloads you can’t list anything,” a seller reported today […]
Reports came flooding in on Friday, February 15, about Etsy taking funds from some sellers’ bank accounts and charging their credit cards for hundreds, even thousands of dollars. Etsy updated sellers on a thread on […]
Late last week we reported on the Etsy billing debacle in which it incorrectly withdrew funds from some sellers’ bank accounts and charged some sellers’ credit cards, despite the sellers not owing fees. The problem […]
Etsy posted an apology for what it called a bill payment error after some sellers reported the company took large sums of money from their credit cards and bank accounts on Friday afternoon. EcommerceBytes reported […]
Etsy users had problems access the site this morning, as reported on Ecommerce EKG. Users also reported problems via DownDetector. Etsy kept users up to date on its Status board. After the status ws now […]
Etsy redesigned the orders page to give sellers more control over their workflow and highlight information needed. Unfortunately there’s also a bug impacting the orders page that hampering sellers from searching orders for tax-reporting purposes. […]
Etsy reassured sellers on Monday after sellers noticed on Friday that the marketplace was displaying their personal names on customer email receipts instead of their business names. Many sellers are vigilant about protecting personal information […]
This month, Etsy experienced one of the longest-duration marketplace payment problems we can recall, and now the situation has taken another ugly twist as Etsy charged some buyers a second time for single purchases made […]