eBay is expanding its Guaranteed Delivery program that it launched on a small scale last year as part of its efforts to appeal to buyers who want speedy delivery of their packages. On Friday, it announced it would soon expand Read more
Product returns may be costly headaches for online sellers, but shipping carriers and liquidators see opportunity. FedEx just launched a new feature to help merchants, and the United States Postmaster General recently said the USPS wants to “own” the returns Read more
Shippo launched an improved package-tracking experience for merchants to provide their customers, and merchants can also use it as a marketing tool. Tracking Pages lets sellers customize tracking notifications for buyers, allowing them to make recommendations about other items the Read more
“Blizzards, strong winds, and heavy snowfall” aren’t terms you associate with the UK, but Storm Emma hit the country 2 weeks ago. eBay issued an initial warning about possible delivery delays and updated the post on Tuesday to inform sellers Read more
DHL eCommerce launched a new program called DHL Parcel Metro that allows retailers to offer a fully-branded delivery experience to their customers. It’s available in Chicago, New York, and Los Angeles, with plans to launch in Dallas and Atlanta in Read more
eBay entered into a joint venture to help speed delivery of products from Greater China to eBay buyers in other parts of the world, including the US and Europe. The news comes a week before the eBay-Fujian Cross-Border E-commerce Summit Read more
Pitney Bowes made a strategic hiring when it plucked a longtime USPS executive for its own. If anyone understands the ins and outs of the US Postal Service and the needs of its business customers here and abroad, it’s Cliff Read more
It’s no secret that Amazon is building out its logistics capabilities with fulfillment centers, sortation centers, and a network of vehicles and planes to move inventory from point A to point B. But Amazon also learns a lot over time Read more
While some big names like Walmart and Amazon experiment with same day delivery in a selection of major markets, a long tail economy exists where smaller metropolitan areas have speedy delivery demands. As the nascent app-powered gig economy of the Read more
Amazon launched another benefit for Prime members: free shipping on its Woot.com deals site. By giving Prime members more perks, it helps retain them. The program now costs $99/year, and it’s conceivable Amazon could at some point break the $100 Read more
