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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Responds to Allegations of Convicted Affiliate Member

September 1, 2014August 29, 2017 Ina Steiner

eBay addressed new allegations that its employees had assisted members of its affiliate marketing program engage in “cookie stuffing” before it reported two of them to the FBI for engaging in the practice. In an unusual case stemming back to Read more

Marketplaces, NewseBay affiliate program

Terapeak Helps Sellers Diagnose Weak eBay Listings

August 29, 2014September 2, 2017 Ina Steiner

Sometimes a product listing on eBay needs some tweaking to increase its chances of being found by shoppers. A new feature from Terapeak promises to help sellers identify listings that need help, and it even makes recommendations on how to optimize the Read more

News, Selling ToolsTerapeak

eBay Bidding Glitch Stops Auctions in Their Tracks

August 29, 2014September 2, 2017 Ina Steiner

eBay remains mum about a glitch that prevents shoppers from bidding on auction listings. Sellers report that buyers are contacting them, telling them they are unable to bid on their auction listings because the seller doesn’t ship to their geographic Read more

Marketplaces, NewseBay glitch

Amazon Entices Students with Scholarships and Referral Fees

August 28, 2014September 2, 2017 Ina Steiner

Students have a lot of purchases to make over the course of their academic career – and over the course of their lives. Amazon is working to build loyalty among these prospective customers through a program called Amazon Student, and on Read more

Marketplaces, NewsAmazon marketing, Amazon Student

eBay Muddies Feedback Despite Promising Transparency

August 28, 2014September 2, 2017 Ina Steiner

Five months after acknowledging the importance of transparency in its feedback system, eBay has made another change that actually reduces it by removing the date and time stamp on users’ feedback pages. The change suddenly appeared on users’ feedback pages Read more

Marketplaces, NewseBay feedback

Citi Launches Payments Wallet for Online Shoppers

August 27, 2014September 2, 2017 Ina Steiner

Citi credit card members can now more quickly and conveniently make purchases at thousands of online merchants with the launch of the Citi Wallet, the company announced this week. While companies such as PayPal and Google have launched digital wallets, Read more

News, PaymentsCiti

PayPal Announces Fill ‘er Up App

August 27, 2014September 2, 2017 Ina Steiner

Topping off the gas tank? There’s an app for that – or at least, an app that allows you to pay for it. PayPal announced a large chain of convenience stores in the Southeast has launched a mobile app that Read more

News, PaymentsPayPal, PayPal app

eBay Attracts Top Electronics Brands and Retailers

August 27, 2014September 2, 2017 Ina Steiner

Did you know eBay hosts storefronts for some of the top electronics brands and retailers, from Sony to Microsoft? Many shoppers may not realize it either, so eBay called on its affiliate marketers to help get the word out about Read more

Marketplaces, NewsBrands, eBay Diamond Seller

eBay Goes Portlandia with Mobile Center of Excellence

August 26, 2014September 2, 2017 Ina Steiner

Want to impact how millions of users shop on Android devices? Do you enjoy interesting and challenging projects? eBay wants to talk to you. That’s the opening hook in a job posting for an “Android Sr. Software Engineer” at eBay’s Read more

Marketplaces, NewseBay mobile

eBay Communicates with Sellers over Outage in Europe

August 26, 2014September 2, 2017 Ina Steiner

After an eBay outage in Europe in mid-August, the company said it would take some actions to support sellers who had been negatively impacted. An eBay UK seller recently received the following email with details: We’re protecting your business on Read more

Marketplaces, NewseBay outage

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