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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Pulls New Listing Tool Due to Major Glitch

May 26, 2016July 22, 2017 Ina Steiner

eBay pulled its new listing tool after noticing an issue that impacted some sellers. While it didn’t specify the problem, it was clearly a big deal since eBay had to pull the tool rather than roll out a fix. The Read more

Marketplaces, NewseBay

eBay Acquires Ticketbis to Expand StubHub Internationally

May 25, 2016July 22, 2017 Ina Steiner

eBay announced an agreement to acquire Ticketbis, an international ticket marketplace, which will become part of its existing StubHub ticket marketplace. Ticketbis currently has a presence in 47 countries, eBay explained. The acquisition of Ticketbis is StubHub’s latest geographic expansion, Read more

Marketplaces, NewseBay, M&A, StubHub, Ticketbis

Email Marketing with the Online Merchant in Mind

May 25, 2016July 22, 2017 Ina Steiner

What if you could integrate email marketing with your ecommerce platform and Google Analytics to gain new insight into the effectiveness of your campaigns? Delivra has launched such a tool that even lets online merchants re-market to shoppers who have Read more

News, Selling ToolsEmail marketing

Etsy Tweaks Navigation in Shops

May 25, 2016July 22, 2017 Ina Steiner

Etsy made a slight change to how visitors navigate a Shop’s listings. Previously, shoppers could scroll through the first 24 items in a Shop, and then have the option to view “More items” (which would show another 24 items) or Read more

Marketplaces, NewsEtsy, Etsy changes

Alert: eBay UK Changes Terms for Click and Collect

May 24, 2016July 22, 2017 Ina Steiner

eBay UK sellers should be aware that the marketplace is changing the terms of its Click & Collect service, and it appears that items that may not have been eligible previously may now be opted in to the program. Click Read more

Marketplaces, NewseBay Click and Collect, eBay UK

eBay Expands Its Global Shipping Program

May 24, 2016July 22, 2017 Ina Steiner

Love it or hate it, eBay’s Global Shipping Program (GSP) is a priority for the company, and eBay announced that on May 15, it added 38 new countries to the program. That brings the total number of countries in the Read more

Marketplaces, NewseBay Global Shipping Program

eBay to Share Long Term Strategy at Seller Conference

May 24, 2016July 22, 2017 Ina Steiner

eBay is holding a conference in Las Vegas in July where sellers can gain insights into eBay’s long term strategy, receive updates on seller tools, and learn about programs to grow their businesses. eBay OPEN will take place at the Venetian Read more

Marketplaces, NewseBay seller conference

Three Reasons Why Online Shoppers Return Orders

May 23, 2016July 22, 2017 Ina Steiner

There are three main reasons why online shoppers return goods, according to UK postal service Royal Mail. The number one reason for returns: poor fit. The postal service research also found that 20% of those who returned an item purchased Read more

News, Trends and Shopping DataReturns

How Small Sellers Will Boost Sales if Economy Slows

May 23, 2016July 22, 2017 Ina Steiner

If the economy slows down, small and medium-sized merchants will use free shipping as their top strategy to maximize sales during the holiday shopping season, according to a recent survey. However, the majority of respondents believe online sales will improve Read more

News, Trends and Shopping DataSelling trends, Stitch Labs

eBay Blocks Snipe Bids, Leading to Lower Selling Prices

May 23, 2016July 22, 2017 Ina Steiner

eBay auctions continue to falter, with auction format listings declining 20% in the first three months of 2016 compared to the same period the year before – yet the marketplace has failed to address a critical problem that stands in Read more

Marketplaces, NewseBay, snipe bids

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