eBay UK sellers should be aware that the marketplace is changing the terms of its Click & Collect service, and it appears that items that may not have been eligible previously may now be opted in to the program.
Click & Collect lets shoppers purchase from eBay UK sellers and pick up their goods at one of hundreds of brick-and-mortar stores belonging to eBay’s partner, British retail chain Argos. Sellers send the item to an Argos store instead of sending it directly to the buyer.
When the program initially launched, the terms specified that to qualify, sellers must offer “Fast & Free” and use one of the five designated carriers (Royal Mail, Yodel, UPS, Parcelforce or DPD) along with a specified service. That language is not found now in the terms on the eBay’s website.
Sellers who don’t wish to participate in the program should opt out globally or on a listing-by-listing basis – eBay provided the following instructions:
“If you don’t want to offer Click & Collect on your eligible listings you can easily opt-out through My eBay – Site Preferences – Edit Click & Collect – Opt-out.
“You can also opt-out on individual listings by indicating in the tick box provided in the Sell Your Item form that you don’t want the item to be eligible for the service. You can always opt-back in later in My eBay.”
eBay launched Click & Collect as a test in 2014 and has continued to expand the program.