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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Online Merchants Get Help with Shipping in Canada

June 16, 2016July 21, 2017 Ina Steiner

Shipping solution ShipStation has integrated with Canadian carrier Purolator. ShipStation’s merchants in Canada will now be able to ship to users throughout Canada and around the world using Purolator’s delivery service. With Purolator and ShipStation, online sellers in Canada will Read more

News, ShippingPurolator, ShipStation

Seeking Answers to Etsy’s VAT Controversy

June 16, 2016July 21, 2017 Ina Steiner

European governments want to collect taxes on international purchases made by their residents; marketplaces want to comply with government regulations around such taxes; and sellers are left in the middle. In the case of sellers outside the EU, a recent Read more

Marketplaces, News, Tax and Legal IssuesEtsy, VAT

Former eBayer Sells Flash Sales Site to Bed Bath and Beyond

June 16, 2016July 21, 2017 Ina Steiner

As head of “Seller Experience,” Dinesh Lathi was the face of eBay to many sellers, attending Town Hall meetings and top-seller events and posting many of the announcements that affected sellers on the eBay Announcement Board. Lathi left eBay in 2011 to Read more

Marketplaces, NewsDinesh Lathi, One Kings Lane

eBay Sellers Get the Shaft Again Say Canadians

June 16, 2016July 21, 2017 Ina Steiner

“We Canucks got the shaft again” was just one of the negative responses from eBay sellers in Canada upon finally receiving their coupons for eBay-branded shipping supplies this week. The coupons were designed to take the sting out of higher eBay Store Read more

Marketplaces, NewseBay

Canadian MD Thanks eBay Sellers over Currency Changes

June 15, 2016July 21, 2017 Ina Steiner

Tuesday marked the end of dual currencies on eBay Canada as it moved to exclude the US dollar from its marketplace, and Managing Director of the marketplace Andrea Stairs thanked sellers for their hard work in converting their listings. Stairs, Read more

Marketplaces, NewsAndrea Stairs, eBay Canada

Why HazMat Matters to Amazon and Online Sellers

June 15, 2016July 21, 2017 Ina Steiner

The Federal Aviation Administration criticized Amazon this week, stating that the company has a history of violating Hazardous Materials (HazMat) regulations. The harsh words came in a press release announcing that the agency proposed a $350,000 civil penalty against the Read more

News, Tax and Legal IssuesAmazon, HazMat

Apple Makes It Easier to Pay on Its Devices, PayPal Reacts

June 15, 2016July 21, 2017 Ina Steiner

Shoppers using Apple’s Safari browser on their Macs and mobile devices will be able to use Apple Pay when the newest version of the Apple iOS operating system is officially released this fall. Specifically, the company wrote in its announcement: Read more

News, PaymentsApple, PayPal

eBay Top Lawyer Returns to Old Firm

June 14, 2016July 21, 2017 Ina Steiner

The importance of eBay’s legal team cannot be overstated. Over the years, eBay has fiercely battled those who would threaten its dominance and even its very existence. Mike Jacobson was a critical part of the battles as eBay General Counsel, Read more

Marketplaces, NewseBay, Michael Jacobson

Walmart Adds Partners to Grow Third Party Marketplace

June 14, 2016July 21, 2017 Ina Steiner

Seth Beal is charged with making a success of Walmart’s third-party merchant marketplace. We sat down with Seth at the Internet Retailer conference in Chicago last week to learn more about the program, which, as the company announced in April, Read more

Marketplaces, NewsWalmart

eBay to Follow You Around, Guessing What You Want

June 14, 2016July 21, 2017 Ina Steiner

eBay CEO Devin Wenig wants to use Artificial Intelligence to show people products when they aren’t even on the site, he recently revealed. He also said eBay is using technology to better understand what people like and don’t like and Read more

Marketplaces, NewseBay

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