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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Why Some Charities Were Jettisoned from eBay

July 8, 2016July 20, 2017 Ina Steiner

eBay has long had a program to make it easy for sellers to donate a portion of sales to charities and for charities to use the platform to raise funds. But readers have noticed that eBay seemed to have recently Read more

Marketplaces, NewseBay, eBay glitch

Worldpay Is Culprit Behind Etsy Payment Debacle

July 8, 2016July 20, 2017 Ina Steiner

Etsy sellers are still dealing with a major payments issue that began on Friday, and nearly a week later Etsy said Worldpay was the cause of the problem. While Worldpay apologized to buyers and sellers through an Etsy message, it downplayed Read more

News, PaymentsEtsy outage, Etsy Payments, WorldPay

eBay Trolls for Back-to-School Items with New Seller Promo

July 7, 2016July 20, 2017 Ina Steiner

eBay wants to make sure it has enough inventory on hand, especially for the back-to-school shopping season. The marketplace is running a free-listing promotion, but it’s limited to certain categories. Sellers who are invited to participate must first activate the Read more

Marketplaces, NewseBay, eBay Promotion

Ecommerce Caravan Heads to eBay Oasis

July 7, 2016July 20, 2017 Ina Steiner

eBay is setting its sights on African and Middle Eastern countries in its bid for growth, and is hosting an “e-Commerce Carvan” at its headquarters in Zurich this week. eBay has entered into an agreement with the International Trade Centre Read more

Marketplaces, NewseBay, International selling

Amazon Shrugs off Brexit, Releases Trends Report

July 7, 2016July 20, 2017 Ina Steiner

The head of Amazon UK said it’s “business as usual” when asked about the impact of Brexit in which the UK voted to leave the EU. The BBC reported on Wednesday that Amazon would create an additional 1,000 new permanent jobs across Read more

Marketplaces, NewsAmazon, Brexit

eBay Begins Campaign to Reinstate Suspended Accounts

July 7, 2016July 20, 2017 Ina Steiner

eBay is willing to give some sellers a second chance. The company is reaching out to sellers with suspended or restricted accounts and asking them if they’d like to get selling again. Kyozou, a third-party vendor that provides multi-channel solutions Read more

Marketplaces, NewseBay, eBay suspensions

What Happened to eBay’s Enterprise Business?

July 7, 2016July 31, 2017 Ina Steiner

eBay cared an awful lot about large brands and retailers throughout former CEO John Donahoe’s reign, but with the breakup of the company in July, the eBay Enterprise unit was sold off. So where is it now? What’s left of Read more

Marketplaces, NewseBay, eBay Enterprise

UPS Says Pickup Lockers Help Merchants Boost Sales

July 6, 2016July 20, 2017 Ina Steiner

UPS is expanding its Access Point Locker program, saying the lockers can help online merchants boost sales. The program can be integrated into sellers’ online checkout process so that shoppers without front-door delivery can pick up their orders nearby. There Read more

News, ShippingPickup lockers, Shipping, UPS

Amazon Changes Its Pricing Strategy

July 6, 2016July 20, 2017 Ina Steiner

Amazon has changed the way it displays pricing, according to the New York Times. While it used to show how much an item was reduced from list price, Amazon has now dropped any mention of a list price, displaying only the Read more

Marketplaces, NewsAmazon, Pricing

Warning for eBay Sellers with GTC Listings in Canada

July 6, 2016July 20, 2017 Ina Steiner

eBay sellers in Canada have a lot to contend with this summer as the company changes to a single-currency marketplace and with the very real possibility of a postal disruption as early as Friday. There’s a lot to pay attention Read more

Marketplaces, NewseBay Canada

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