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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Survey Shows Return Rates Vary on eBay vs Amazon vs Etsy

August 15, 2016July 20, 2017 Ina Steiner

Etsy wins when it comes to product returns, according to a survey of online sellers conducted by EcommerceBytes, beating out its larger rivals. On August 3rd, we asked readers to indicate their rate of returns on Amazon, eBay, and Etsy Read more

Marketplaces, NewsAmazon, eBay, Etsy, Returns

Macy’s to Close Stores but Pump up Digital Investment

August 12, 2016July 20, 2017 Ina Steiner

Macy’s tried to dress up its announcement of a new strategy to drive profitable growth, but reporters zeroed in on the news that retail chain would close a hundred stores. The news came Thursday after its earnings release in which Read more

News, Trends and Shopping DataBrick and mortar, Macy's

Amazon News Brief – Private Label, Antitrust Concerns

August 12, 2016July 20, 2017 Ina Steiner

Online merchants are wise to watch what ecommerce heavyweight Amazon is up to – here’s today’s roundup of news of interest to online sellers for August 12, 2016. Amazon has been expanding its private-label food line since the spring, it Read more

Marketplaces, NewsAmazon, Antitrust, Private label

Etsy Offers Discounted QuickBooks for Self-Employed Sellers

August 12, 2016July 20, 2017 Ina Steiner

Need a way to keep track of income and expenses for tax time? Etsy is now integrated with Intuit QuickBooks Self-Employed and it has partnered with the company to offer discounts to sellers who want to subscribe to the service. Read more

News, Selling ToolsEtsy, QuickBooks

Amazon Program Accused of Problematic Pricing Practices

August 11, 2016July 20, 2017 Ina Steiner

Amazon buyers are complaining over what they call “bait-and-switch” pricing in the Subscribe & Save program. “People are thinking they are getting this great deal unless they check their statement,” a reader told EcommerceBytes. The Subscribe & Save program lets Read more

Marketplaces, NewsAmazon, Amazon Subscribe & Save, Pricing

eBay Reveals New Head of Community, Will Revamp Forums

August 11, 2016July 20, 2017 Ina Steiner

eBay says it’s working to build a better online community and it will begin rolling out improvements to the discussion boards in the fall, including redesigning the experience. “There will be more employees engaging – particularly where questions are left Read more

Marketplaces, NewseBay, eBay community

eBay Promotion Offers Price Guarantee

August 10, 2016July 20, 2017 Ina Steiner

eBay continues to run a promotion that kicked off in the fall in which it guarantees the selling price of cell phones listed in the auction format, but of course reading the details in the terms and conditions is essential. Read more

Marketplaces, NewseBay, eBay Promotion

eBay Surprises US Sellers with New Fixed-Price Promo

August 10, 2016July 20, 2017 Ina Steiner

Some eBay sellers expressed their surprise, nay shock, upon learning they were invited to participate in a new free-listing promotion, given the recent dearth of offers. But invitees should be aware it applies only to certain types of listings. The subject Read more

Marketplaces, NewseBay, eBay Promotion

Will You Tune in to the Etsy Conference Live Stream?

August 10, 2016July 20, 2017 Ina Steiner

Etsy is holding its first ever Etsy Up conference this week and is expecting hundreds of sellers to attend the event in person in New York City. Etsy will also livestream some sessions on etsyup.com and will hold two live Read more

Marketplaces, NewsEtsy, Etsy conference

Walmart to Keep Jet Brand Distinct in $3.3 Billion Deal

August 9, 2016July 20, 2017 Ina Steiner

Only 6% of consumers have made a purchase using Jet.com in the past year, according to data from Episerver. So why did Walmart just pay $3.3 billion for the ecommerce company that launched last year? According to Bloomberg, it’s all about Read more

Marketplaces, NewsJet.com, Walmart

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