Tag: Amazon customer support

Now You Can Pay Amazon to Deal with Your Customers

October 21, 2021October 21, 2021 Ina Steiner

Now you have the option of paying Amazon to deal with your customers – but should you? That depends a lot on the type of selling you conduct on the marketplace. Amazon announced Customer Service […]

1 CommentMarketplaces, NewsAmazon, Amazon Accelerate 2021, Amazon customer support, Amazon global selling, Customer Service by Amazon, Sara Caleffi

Amazon Tests a Paid Customer Support Model

August 22, 2016July 20, 2017 Ina Steiner

Amazon is testing a paid customer support model. For small sellers, it may sound ridiculously expensive at $400/month, but for larger merchants, that may be a small price to pay for help to resolve problems […]

Marketplaces, NewsAmazon, Amazon customer support

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