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Uncertainty over Canadian Mail Service Drags On

Online sellers sending orders in and out of Canada face growing uncertainty as the country’s postal service comes no closer to negotiating a deal with the Canadian Union of Postal Workers (CUPW). eBay has been following the issue closely as some of its sellers have at times this summer halted listing activity rather than risk having mailed packages end up undelivered in the event of a strike or a lockout.

At one point last month, Canada Post said mail volume had dropped 80% compared to the same period in 2015.

It gained some breathing room for a time, but the situation is again approaching a crisis point as both sides appear as far apart as ever and a crucial deadline draws near – the Union’s strike vote mandate expires on August 25, 2016.

The union had harsh words for the President and CEO of Canada Post on Wednesday, saying Deepak Chopra had some explaining to do.

Mike Palecek, National President of the CUPW union, said in a statement on Wednesday, “(former Canadian Prime Minister) Harper’s man in the post office has been a disaster from the get-go, when he began by shutting down the mail with a nation-wide lockout. Since then, he’s slashed our services, spent who knows how much on mailboxes nobody wanted, refused to deal fairly with us, and now he’s twiddling his thumbs at the negotiating table, waiting for an arbitrator to rescue him from having to negotiate.”

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Meanwhile Canada Post is lobbying for binding arbitration.

Representatives of the Canadian Union of Postal Workers are planning to attend Canada Post’s annual public meeting scheduled for August 19th.

Canadian news outlet CBC said each side blames the other for the stalled negotiations.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to