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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Postmaster General Narrates New USPS TV Commercial

November 8, 2017 Ina Steiner
USPS holidays

The US Postal Service has launched its new holiday marketing campaign that includes TV commercials, and Postmaster General Megan J. Brennan is narrating the first 60-second spot – other ads will debut throughout the holiday shopping season: “More people shop Read more

News, Shippingholiday shipping, Shipping, USPS, USPS marketing1 Comment

Amazon Sellers Face Damaged Inventory and Cash Flow Challenges in Europe

November 8, 2017 Ina Steiner
Amazon UK

Amazon sellers in Europe are experiencing some major challenges as the holiday shopping season ramps up. UK newspaper the Sun reports a fire broke out at an Amazon fulfillment center in Rugeley on November 4th in what is suspected to Read more

Marketplaces, NewsAmazon, Amazon FBA delays, Amazon FBA Europe, Amazon glitch, Amazon UK

Amazon to Open Fourth Maryland Fulfillment Center

November 8, 2017 Ina Steiner
Amazon warehouse worker

Amazon announced it will open its fourth Maryland fulfillment center. Calling it a state-of-the-art center, Amazon said the 855,000 square-foot facility will fulfill items such as electronics, books, housewares and toys. Press release follows: Amazon.com, Inc. today announced plans to Read more

Marketplaces, NewsAmazon, Amazon FC

eBay Partners with Airtasker in Australia

November 7, 2017 Ina Steiner
eBay

eBay partnered with Airtasker in Australia, encouraging sellers to hire gig workers from the marketplace to help them list their items on the eBay marketplace. “With Airtasker, you can find Airtasker Workers that are skilled at using eBay to help Read more

Marketplaces, NewsAirtasker, eBay, eBay Australia

Amazon Raises Fees for Mexico Marketplace

November 7, 2017November 7, 2017 Ina Steiner
Amazon

Amazon is raising the costs of selling on its Mexico marketplace. It sent the following letter to sellers to remind them that promotional referral fees will change effective February 5, 2018. In some categories, the rates are doubling or even, Read more

Marketplaces, NewsAmazon fees, Amazon Mexico

eBay Launches Auto Returns and a New Refund Option

November 7, 2017November 7, 2017 Ina Steiner
eBay

eBay launched new returns and refund practices that were previously announced as part of the Fall Seller Update. The first is “Automatic Acceptance of Returns,” which occurs when buyers have paid shipping costs. (Be sure to check what happens in Read more

Marketplaces, NewseBay, eBay refunds, eBay returns

Etsy Announces Plans for Sitewide Holiday Promotion

November 7, 2017August 13, 2018 Ina Steiner
Etsy

Etsy will run a big site-wide sale to attract holiday shoppers, CEO Josh Silverman announced on Monday during a call with Wall Street analysts. This will be the second site-wide sale after introducing new tools that let sellers opt-in to Read more

Marketplaces, NewsEtsy, Etsy marketing, Etsy sale, Etsy seller tools3 Comments

Etsy Grows GMS 13 Percent in Third Quarter

November 6, 2017 Ina Steiner
Etsy

Etsy grew sales on its marketplace by 13.2% in the third quarter (July, August, September) compared to the third quarter of 2016. It reported $26 million in net income for the quarter, and it said it was expecting a strong Read more

Marketplaces, NewsEtsy, Etsy financials

eBay Expands Promoted Listings Ad Program to Canadian Sellers

November 3, 2017 Ina Steiner
eBay

eBay announced it has expanded its Promoted Listings ad program to sellers in Canada. eBay has been gearing up the program and on May 1st, it eliminated third-party ads that took shoppers off the eBay.com website, though last month it Read more

Marketplaces, NewseBay Canada, eBay Promoted Listings

Amazon to Open Second Office in Vancouver, Canada

November 3, 2017November 3, 2017 Ina Steiner
Amazon

Amazon announced plans to open a new office in downtown Vancouver, Canada, the second in the city. The new office will double the number of employees in Vancouver to 2,000 when it opens in 2020. While not specific about the Read more

Marketplaces, NewsAmazon, Amazon Canada

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