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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon Launches Handmade Gift Shop to Support Artisan Sellers

October 23, 2017 Ina Steiner
Amazon Handmade

Amazon launched a new Handmade Gift Shop featuring items from its Amazon Handmade marketplace sellers. Launched in 2015, Amazon Handmade now features hundreds of thousands of handcrafted items in 10 categories, including Jewelry, Home & Kitchen, Stationary and Party Supplies, Read more

Marketplaces, NewsAmazon, Amazon Handmade

PayPal Gets Cozy with Facebook through Messenger

October 22, 2017 Ina Steiner
PayPal

Facebook users can now choose PayPal as a funding source when making a payment to a friend inside Facebook Messenger. PayPal made the announcement on Friday and also announced its first customer service bot for Messenger, so PayPal customers can Read more

News, PaymentsFacebook Messenger, PayPal1 Comment

The UPS Store Has Kits for Small Business Saturday

October 22, 2017 Ina Steiner
The UPS Store

It may be hard to believe, but Thanksgiving, Black Friday, Small Business Saturday, and Cyber Monday are just 5 weeks away. The UPS Store is offering retailers what it calls “Closer Kits” to help them get the most out of Read more

News, Selling ToolsMarketing, Small Business Saturday, The UPS Store

Bonanza Launches New Seller Ad Initiatives

October 22, 2017October 23, 2017 Ina Steiner
Bonanza marketplace

Earlier this month, Bonanza informed sellers it was launching new seller ad initiatives, including ad campaigns on Facebook and Pinterest. Bonanza is also entering into new partnerships. In one such deal, a lifestyle publication for millennial women called PureWow will Read more

Marketplaces, NewsBonanza, Bonanza marketing6 Comments

eBay Struggles to Fix Chronic Problem with Promoted Listings

October 19, 2017 Ina Steiner
eBay

eBay Promoted Listings have been experiencing technical issues for the past 7 weeks, and the company said it will take another 4 weeks to fix. A seller who brought the problem to the company’s attention on Tuesday was skeptical over Read more

Marketplaces, NewseBay, eBay glitch, eBay Promoted Listings4 Comments

Etsy CEO Josh Silverman Says Keep Commerce Human

October 19, 2017October 20, 2017 Ina Steiner
Etsy

Etsy CEO Josh Silverman announced a new mission and impact strategy as he digs into his role of growing the do-good B Corp to satisfy Wall Street. While focused on monetizing the site, Silverman wrote in a blog post on Read more

Marketplaces, NewsEtsy, Etsy CEO Josh Silverman6 Comments

FedEx Acquires Firm to Add to Expertise in Challenging Shipments

October 19, 2017 Ina Steiner
FedEx

FedEx said it is expanding its capabilities with the acquisition of Northwest Research, a logistics firm that has expertise in dealing with challenging shipments. It will complement FedEx as it services the ecommerce industry. Press release follows: FedEx Corporation announced Read more

News, ShippingFedex, Merger and Acquisition, Northwest Research

eBay Motors Launches Rent-a-Tech for Car Repair Advice

October 19, 2017October 19, 2017 Ina Steiner
eBay Motors

In August, eBay Motors launched rent-a-repair manual, and today it launched rent-a-technician. Those aren’t really the names of the services, but they describe it in a nutshell. Shoppers can purchase “Virtual Tech sessions” in ten-minute ($19.95) or twenty-minute ($49.95) durations. Read more

Marketplaces, NewseBay Motors

ShippingEasy Launches Tool to Spur Repeat Purchases

October 19, 2017 Ina Steiner
ShippingEasy logo

ShippingEasy introduced a new tool called Automated Email Marketing Campaigns to spur repeat purchases. The company, acquired by Stamps.com last year, provides shipping, inventory management, and other tools for online merchants and integrates with Amazon, eBay, Etsy, WalMart, Shopify, Magento, Read more

News, Selling ToolsEmail marketing, ShippingEasy

eBay Marketplace GMV Grows 7 Percent in Third Quarter 2017

October 18, 2017 Ina Steiner
eBay

eBay grew sales on its Marketplace 9% in the third quarter, or 7% after factoring in foreign exchange (FX-neutral). In a press release reporting the company’s total performance, eBay CEO Devin Wenig called the quarter its fastest volume growth in Read more

Marketplaces, NewseBay, eBay financials1 Comment

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