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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Lawyer Tells Federal Judge Amazon Sellers Rely on Lore for Information

January 12, 2021January 12, 2021 Ina Steiner
Amazon

A Federal judge will rule this week on a request for a Temporary Restraining Order (TRO) by an Amazon seller located in Illinois against the California agency (CDTFA) that oversees the collection of sales and use taxes. The CDTFA froze Read more

Marketplaces, News, Tax and Legal IssuesAmazon FBA, CDTFA, online sales tax3 Comments

Etsy Redesigns Community Teams Feature

January 11, 2021January 11, 2021 Ina Steiner
Etsy

Etsy is relaunching a community feature called Etsy Teams. Once the upgrade is complete, “you’ll have access to new tools to build out your team resources, you’ll find more ways to engage with your members, and you’ll discover a new Read more

Marketplaces, NewsEtsy, Etsy changes, Etsy Teams2 Comments

USPS Reminder about Mail Restrictions on CBD Products

January 11, 2021January 11, 2021 Ina Steiner
USPS logo

Products made with CBD oil have become popular, but there are restrictions when it comes to mailing them, as the USPS reminded postal workers on Monday. “The Agriculture Improvement Act of 2018 removed hemp from the Controlled Substances Act. It Read more

News, ShippingCBD, FDA, Regulation, USPS

Six Percent of Returns Last Year Were Fraudulent

January 11, 2021January 11, 2021 Ina Steiner
National Retail Federation

Six percent of returns last year were fraudulent – and it adds up to a big number: $25.3 billion, according to the National Retail Federation (NRF). The retail trade organization said 10.6% of merchandise sold in 2020 were returned – Read more

News, Trends and Shopping DataNRF, Returns, Returns fraud4 Comments

Sellers Invited to Rate Marketplaces after a Challenging Year

January 10, 2021January 10, 2021 Ina Steiner
2021_sellers_choice_button_main

The polls are open – it’s time to rate the marketplaces on which you sell in the 2021 Sellers Choice Awards. Once a year, sellers provide marketplaces with detailed feedback on how well they are meeting sellers’ needs. Merchants also Read more

Marketplaces, NewsSellers Choice 2021

Sneak Peek at Adobe Holiday Shopping Results

January 10, 2021January 10, 2021 Ina Steiner
Holiday shopping

Online spending saw strong growth over the holiday shopping season in 2020. Here’s a closer look at the numbers, including a peek at how small sellers fared compared to large, and a look at growth rates of popular product categories. Read more

News, Trends and Shopping DataAdobe, Holiday Shopping 2020, Taylor Schreiner

Brexit Impacts eBay Terms for Global Shipping

January 10, 2021January 10, 2021 Ina Steiner
eBay

eBay UK announced it updated its Terms and Conditions for a service offered to sellers. The Global Shipping Program makes items available to over 60 million buyers worldwide while allowing sellers to ship the item domestically to eBay’s shipping center. Read more

Marketplaces, News, ShippingBrexit, eBay Global Shipping Program, eBay UK

Desperate Amazon Seller Sues over California Taxes

January 10, 2021January 10, 2021 Ina Steiner
Amazon

An Amazon seller from Illinois said California’s tax agency froze her bank account just days before Christmas and took over $2,000 from her account. Now she’s fighting back, and it’s a matter of survival. Isabel Rubinas filed a civil rights Read more

News, Tax and Legal IssuesAmazon FBA, California tax agency, CDTFA, Lawsuit, Online Merchants Guild, online sales tax2 Comments

From the Editor – January 10, 2021

January 9, 2021March 4, 2021 Ina Steiner
EcommerceBytes Editor Ina Steiner

Online marketplaces eBay and Etsy just passively “raised” their fees for 2021. That’s because with higher shipping rates (USPS rate take effect in 2 weeks), they get a bigger commission on sales. That’s true whether sellers charge actual shipping costs Read more

News, Trends and Shopping DataEBU 446, Editorial, Sellers Choice 2021, USPS Rates1 Comment

EcommerceBytes Soundoff: Letters to the Editor – January 10, 2021

January 9, 2021January 9, 2021 Ina Steiner
Letters to the Editor column

In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views. Dear Ina,An unethical short story I encountered from Read more

News, Trends and Shopping DataAmazon, eBay, EBU 446, Letters to the Editor3 Comments

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