Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

A New Way to Get Packages to Buyers’ Front Doors

August 22, 2021September 10, 2021 Ina Steiner

Treating delivery drivers as gig workers may not be the best way to get packages delivered safely and reliably. At least that appears to be the premise of new company called the FRONTdoor Collective that offers independent delivery companies – Read more

FedEx Turns to Robotics to Handle Surge in Ecommerce Packages

August 21, 2021August 21, 2021 Ina Steiner

FedEx Ground is turning to robotics to streamline the processing of small packages as it experiences exponential growth in ecommerce business. FedEx Ground recently implemented sortation and identification systems in New York to robotically sort the thousands of small packages Read more

Etsy to Market a Labor Day Sale – Powered by Sellers, of Course

August 20, 2021 Ina Steiner

Etsy invited sellers to participate in its Labor Day sale, but of course, it’s sellers who are marking down prices on their items, not the marketplace. In order to participate, sellers must first be prepared to discount prices by 20% Read more

Yahoo Small Business Offers 3P Solutions for Merchants

August 20, 2021August 20, 2021 Ina Steiner

According to a Yahoo Small Business survey, 63% of microbusiness owners said they had invested in technology that ended up not being the right fit – and 48% said they had experienced the problem more than once. Yahoo Small Business Read more

eBay to Aussies: If the Shoe Fits,… List It in in US Sizes

August 20, 2021August 20, 2021 Ina Steiner

eBay informed sellers in Australia that they must use US sizes when listing shoes for sale on its platform. Why? In a nutshell, eBay said: “Our buyers and sellers have told us that they prefer to shop using US shoe Read more

eBay Head of Seller Experience Returns to Wall Street

August 18, 2021August 18, 2021 Ina Steiner

A New York financial-services executive hired by former eBay CEO Devin Wenig to be in charge of “seller experience” left the marketplace firm this summer and landed back at his former employer. The company, DriveWealth, announced Tuesday it had rehired Read more

PayPal Eliminates Late Fees for Buy Now – Pay Later Service

August 18, 2021 Ina Steiner

PayPal offers an enticement for customers by allowing them to “buy now, pay later,” and on Wednesday, it made the offering more attractive by eliminating late fees. PayPal announced it will no longer charge late fees for missed payments on Read more

EcomShft Launches New Tools for Amazon Sellers

August 16, 2021 Ina Steiner

Winning the Buy Box is the Holy Grail for Amazon sellers looking to get more sales, but it can come at the expense of profits. A new company has crafted tools to help sellers manage their Amazon listings and optimize Read more

Amazon New Workflow Gets Thumbs Down by FBA Sellers

August 16, 2021 Ina Steiner

Amazon created a new workflow for replenishing inventory to Fulfillment By Amazon (FBA) warehouses, but it’s gotten a thumbs down from numerous sellers. Amazon announced the new Send to Amazon workflow over a week ago, saying it offers a “faster, Read more

Etsy Waves $500 at Users to Get Them to Download Its App

August 15, 2021August 15, 2021 Ina Steiner

Etsy is enticing users to download its mobile app by offering them a chance to win $500. A marketing email sent last week teased, “Get the app, get $500 – Download the app to track your orders, chat with sellers, Read more