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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Government Relations Department Flies in Sellers to Meet with CEO

November 9, 2022November 9, 2022 Ina Steiner
eBay

eBay’s Government Relations team invited sellers to its San Jose headquarters this week to meet with eBay CEO Jamie Iannone and other executives to talk about issues important to sellers. The sellers are part of eBay Main Street’s Small Business Read more

Marketplaces, NewseBay, eBay Government Relations, eBay Main Street, eBay Small Business Ambassador program

Caveat as eBay Announces Lower FedEx Home Delivery Rates

November 8, 2022November 8, 2022 Ina Steiner
FedEx

The cost of shipping FedEx packages to residential addresses through eBay’s shipping program actually dropped, the marketplace announced on Tuesday. But there is a caveat for sellers. eBay said sellers can now enjoy deeper discounts on FedEx Home Delivery, though Read more

News, ShippingeBay, Fedex, FedEx Home Delivery, Shipping costs1 Comment

Seller Alert: Change to USPS Customs Form Is Coming

November 8, 2022November 8, 2022 Ina Steiner
USPS logo

In March, online sellers will have to be more specific when filling out customs forms on packages they send to Europe, according to the USPS. Noncompliance could result in fines and penalties as well as delivery delays. The reason: “Effective Read more

News, ShippingCustoms Forms, EU regulation, International shipping, USPS2 Comments

Check Out This Year’s USPS Holiday TV Commercial

November 6, 2022 Ina Steiner
USPS logo

The US Postal Service dropped its holiday TV commercial on November 1st, and it wants people to know, it’s “holiday ready”: “From Holiday Hills, Illinois to Rudolph, Wisconsin, and everywhere in between. At the United States Postal Service, we’re holiday Read more

News, ShippingUSPS, USPS holiday preparedness, USPS TV commercial

eBay’s Chief Growth Officer Announces New Chief Marketing Officer

November 4, 2022November 4, 2022 Ina Steiner
eBay

eBay promoted Adrian Fung to become its new Chief Marketing Officer. It’s unclear what this means for Andrea Stairs (Krishnappa), who was named eBay Chief Marketing Officer in January of 2021, replacing Suzy Deering who left eBay to become Global Read more

Marketplaces, NewsAdrian Fung, Andrea Stairs, eBay, eBay executives, Julie Loeger4 Comments

Covid and Staffing Shortages Delay Mail in Germany

November 4, 2022November 4, 2022 Ina Steiner
Deutsche Post

The postal service in Germany is having trouble meeting delivery standards. The USPS issued an alert advising mailers that Deutsche Post is currently encountering challenges in delivering letter-post items in line with its “high quality standards.” The challenges are mainly Read more

News, ShippingDeutsche Post, Shipping delays

eBay to Hold Chat on How to Advertise Your eBay Listings

November 4, 2022November 4, 2022 Ina Steiner
eBay

eBay will devote this month’s chat session to the topic of advertising through its Promoted Listings Ad program. Members of the eBay Ads team will be on hand in the eBay discussion boards for an hour to answer sellers’ questions. Read more

Marketplaces, NewseBay, eBay Promoted Listings

Consumers Turn to Savings and Credit to Fund Holiday Shopping

November 4, 2022November 4, 2022 Ina Steiner
National Retail Federation

The National Retail Federation (NRF) issued an optimistic holiday-spending forecast on Thursday, calling consumers resilient amid inflation and higher prices. Many households will turn to savings and credit to provide a cushion in the face of those challenges, according to Read more

News, Trends and Shopping DataHoliday shopping 2022, Jack Kleinhenz, Matthew Shay, NRF

A Sixth Defendant Sentenced in eBay Cyberstalking Campaign

November 4, 2022 Ina Steiner
eBay

The US Attorney’s Office for the District of Massachusetts issued a press release on Thursday announcing the sentencing of a former eBay contractor. The seventh defendant, former eBay security executive and former Santa Clara Police Captain Brian Gilbert, is awaiting Read more

Marketplaces, NewsBrian Gilbert, eBay, eBay cyberstalking case, eBay cyberstalking sentencing, Veronica Zea

Mercari Runs Holiday Listing Sale and Black Friday Promotion

November 3, 2022November 3, 2022 Ina Steiner
Mercari

Mercari is giving people an incentive to list items on its site through a holiday listing event and other promotions. It will offer coupons to new and existing customers who list items for sale between November 6 through November 13, Read more

Marketplaces, NewsMercari, Mercari promotion, Secondhand shopping1 Comment

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