Etsy made some changes to its Shipping Labels feature to make it easier for sellers to request pickup from the USPS – and to make it easier for buyers to return items. It announced the two new features as follows: Read more
Getting support can be tricky these days with so many customer service reps now working from home, but Etsy wants sellers to know it is providing around-the-clock support. A representative reached out after seeing a letter from an EcommerceBytes reader Read more
Amazon FBA made temporary changes to some of its policies, giving sellers more time to process returns and issue refunds. The change is presumably a response to the COVID pandemic as sellers institute quarantine and disinfecting practices on items returned Read more
eBay “forgot” to cap affiliate commissions for March thanks to a glitch, so it had to adjust publishers’ reports downward. Participants of the eBay Partner Network who were affected received the following notice: “Transactions associated with your account for the Read more
