Sellers unsure whether their listings go through the new eBay Managed Payments (MP) program can check.* eBay notified sellers today through an announcement board post: “Sellers who have been invited to register will see an email in their Message Center.” Read more
eBay CEO Devin Wenig tweeted yesterday that the company had begun rolling out managed payments (MP) on Monday to the “thousands of sellers” who had opted in, and today, eBay issued an official press release with more information about the Read more
Etsy launched another test, this one highlighting recent positive reviews left by a seller’s customers. A new badge appears in the review section on sellers’ listing pages if they received a certain number of 5-star reviews over the course of Read more
Amazon sellers are buzzing about a new metric called Customer Experience (CX) found in a dashboard called “Voice of the Customer.” It’s an interesting label, as Amazon CEO Jeff Bezos is reportedly so customer-focused that he leaves an empty chair Read more
eBay Chief Marketing Officer Suzy Deering will speak at the Advertising Week New York conference in New York next month where eBay will also hold a half-day summit as part of the conference agenda. The eBay Commerce Marketing Summit will Read more
Amazon is now allowing customers who are returning an FBA item to choose to receive a free replacement rather than a refund, with “no cost” to sellers. Of course, the cost of the replacement is a cost to sellers using Read more
eBay wants to move quickly to build a fence around its headquarters in California for the safety and security of employees, according to the San Jose Mercury News. eBay told the city’s planning department it wants to build a “picket Read more
Etsy is testing a new timetable for leaving reviews. Buyers use Etsy’s five-star review system (one being the lowest and five being the highest) to review their purchases. Currently, a buyer can leave a review based on the estimated delivery Read more
eBay is hiring customer service representatives who can work from home, including 120 positions in the US. eBay launched the program, called eBay@Home, in Ireland in 2017 and also has a work-from-home program for its StubHub ticketing marketplace. eBay will Read more
Etsy is readying a search analytics tool for sellers along with other resources it will launch in the coming months to support sellers. It also released today a new guide called the Ultimate Guide to Etsy Search. The guide is Read more
