Sellers unsure whether their listings go through the new eBay Managed Payments (MP) program can check.* eBay notified sellers today through an announcement board post: “Sellers who have been invited to register will see an email in their Message Center.”
*Note: To clarify, it appears the email in the Message Center only indicates if you’ve been invited to register, not whether your listings now go through Managed Payments.
eBay rolled out the managed payments beta to its workforce in the summer, where thousands of employees participated in the program. eBay CEO Devin Wenig tweeted yesterday that the company transacted its first fully managed customer payment on Monday, adding, “Over the coming weeks, thousands of sellers who opted in will be rolled into the Managed Payments program” – so sellers should continue to keep an eye on their messages.
eBay also provided a phone number to “contact us for questions and feedback (800-456-3229).”
The fulltext of eBay’s post follows:
Earlier this year, we announced that eBay would manage the payments flow to simplify the end-to-end experience for customers. Today, we’re delivering on that commitment and have begun managing payments for the first wave of sellers. Sellers who have been invited to register will see an email in their Message Center.
“In less than eight months since announcing our payments initiative, we’ve moved rapidly to build back-end payments and risk platforms, engage thoughtfully with our seller community to solicit their input on managed payments, and line up new forms of payment—all of which has led to today’s introduction of managed payments. Looking ahead to 2019, we’ll expand to include more U.S. customers before rolling out our new payments experience globally” said Steve Fisher, Senior Vice President of Global Payments at eBay.
The goal of managed payments is to drive significant benefits and efficiencies for our hundreds of millions of global customers. In the new managed payments experience, sellers will benefit from one set of fees, more predictable access to their funds, and better visibility into sales and payouts.
Benefits for Sellers:
– Low payments processing fees
– Daily payouts directly to your bank accounts of choice
– More ways to grow with new business funding options
– One place to go for customer service
For buyers, we’ll be able to provide greater choice in payment options at checkout. Two months ago, we announced that Apple Pay would be among the first mobile forms of payment offered in our new payments experience.
We will continue to expand managed payments to customers over time and expect to have transitioned a majority of our marketplace customers to the new payments experience in 2021.
For more information on managed payments, visit Seller Center. We’ll continue to update you on timelines for seller registration.
You can also read a recent Q&A from our VP of Global Payments, Alyssa Cutright.
SOURCE: eBay Announcement Board Post
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