eBay sent a survey to sellers this week asking them how it could improve. It took a novel approach by asking what was the single most important thing it could improve to make sellers more likely to recommend eBay. It Read more
Facebook is allowing businesses to sell products and services directly to customers in its chat platform called Messenger, commonly used on mobile devices. Customers can check out with a few easy clicks, without ever leaving the Messenger app, Facebook explained. Read more
eBay is expanding protection for customers based in France, Italy, and Spain. On Monday, it revealed it had launched eBay Customer Guarantee (eCG) in those markets, which it refers to as FRITES. eBay Customer Guarantee is equivalent to eBay Money Read more
eBay continues to promote its own consignment-selling service, called eBay Valet. In a new marketing pitch, eBay capitalizes on the fact that many people want to trade in their old smartphone for the latest iPhone 7 from Apple. eBay launched Read more
eBay wants to help sellers in Mexico sell outside the country, and it launched a new platform for them called Crece Con eBay. The platform focuses on three main objectives: To provide useful information to its users about the process Read more
With the help of EcommerceBytes Blog readers, we conducted an experiment to test claims we’ve heard over the years involving eBay search bringing back inconsistent results. We asked users to go to eBay.com and enter five specific search terms and Read more
Normally the eBay Bucks loyalty program rewards buyers for making purchases, but in a new promotion, eBay is rewarding participants for buying or selling. “Want to earn 6% eBay Bucks? It’s easy, just buy or sell an item – or Read more
Sellers who read about Amazon’s Small and Light FBA program last year might have been turned off by some of the restrictions that have since changed. This week, Bloomberg wrote an article about the program that contained some confusing points, Read more
Online sellers are still trying to cope with the fallout from a serious PayPal glitch that occurred on Wednesday, but eBay vowed to protect sellers from any negative consequences. eBay and Etsy sellers were among those impacted. As eBay explained, Read more
Rakuten has acquired Fablic, which operates Japanese marketplace app FRIL. Rakuten calls it a flea market app, but based on a recent profile of the company, it sounds like a Poshmark-Etsy mashup. TechInAsia.com described FRIL as a consumer-to-consumer marketplace for used Read more
