Amazon surprised many when it ventured into the artisan/crafter category with the launch of Amazon Handmade last year, but has it been able to make inroads into Etsy territory? A recent report from Wall Street firm Citi Research about Etsy’s Read more
Etsy wants to improve its discussion forums and is surveying users for their feedback on how to make them better. Etsy welcomed everyone to take its survey, writing in a post on the boards, “The Forums are your place to Read more
Etsy CEO Chad Dickerson wrote a letter to sellers who were impacted by the payment-processing problem the marketplace experienced last month. Those buyers and sellers who had been hoping for some form of compensation for the disruption and three weeks Read more
Etsy launched a new tool to help sellers work with manufacturers on its Etsy Manufacturing platform. Note that sellers who use outside manufacturing help to produce items must apply for outside manufacturing approval prior to listing the items for sale Read more
Etsy announced a new test in the way it displays feedback on listing pages. Currently, Etsy displays reviews in two places – one called Feedback with a visual 5-star rating, the other just showing the stars. The test, conducted on Read more
Etsy grew sales (GMS) 22.6% to $669.7 million in the second quarter – meaning sellers saw sales growth and new sellers came on board. But the company did better than sellers – it grew its revenue by nearly 40%. Nevertheless, Read more
Etsy underwhelmed many sellers when it launched its Pattern by Etsy store-hosting service in April, but it has been slowly making improvements. On Tuesday, the company announced additional features that sellers have requested – but put them in the category Read more
Etsy has decided to abandon a feature it had been testing that was designed to help shoppers browsing the site. In late June, Etsy notified members of a new “Recommended categories” section on the Etsy homepage on both the desktop Read more
Etsy’s reputation is taking a bruising due to a payments processing technical disaster that is being blamed on its third-party partner Worldpay. Etsy sellers are concerned that their reputations are also being harmed as customers have experienced myriad problems that Read more
Etsy reassured sellers on Monday after sellers noticed on Friday that the marketplace was displaying their personal names on customer email receipts instead of their business names. Many sellers are vigilant about protecting personal information online, and some posting on Read more
