Etsy announced a new test in the way it displays feedback on listing pages. Currently, Etsy displays reviews in two places – one called Feedback with a visual 5-star rating, the other just showing the stars. The test, conducted on Read more
Etsy grew sales (GMS) 22.6% to $669.7 million in the second quarter – meaning sellers saw sales growth and new sellers came on board. But the company did better than sellers – it grew its revenue by nearly 40%. Nevertheless, Read more
Etsy underwhelmed many sellers when it launched its Pattern by Etsy store-hosting service in April, but it has been slowly making improvements. On Tuesday, the company announced additional features that sellers have requested – but put them in the category Read more
Etsy has decided to abandon a feature it had been testing that was designed to help shoppers browsing the site. In late June, Etsy notified members of a new “Recommended categories” section on the Etsy homepage on both the desktop Read more
Etsy’s reputation is taking a bruising due to a payments processing technical disaster that is being blamed on its third-party partner Worldpay. Etsy sellers are concerned that their reputations are also being harmed as customers have experienced myriad problems that Read more
Etsy reassured sellers on Monday after sellers noticed on Friday that the marketplace was displaying their personal names on customer email receipts instead of their business names. Many sellers are vigilant about protecting personal information online, and some posting on Read more
This month, Etsy experienced one of the longest-duration marketplace payment problems we can recall, and now the situation has taken another ugly twist as Etsy charged some buyers a second time for single purchases made several days or more than Read more
Etsy is rolling out a new design for Etsy Conversations, or Convos as users call the member-to-member messaging system. The changes are primarily cosmetic according to the company and, as with most changes companies roll out these days, they are designed Read more
Etsy sellers continue to struggle with certain types of transactions thanks to the widely-publicized payments processing problems that began on July 1st. No refunds and no cancellations were going through, one EcommerceBytes reader explained this week. “Refunds are getting bounced Read more
Over a week after Etsy buyers began seeing their orders hung up due to a major problem with Etsy’s payment processing system, the company announced that most of the issues were cleared up. In addition, Etsy expects to see no problems with Read more
