eBay is expanding protection for customers based in France, Italy, and Spain. On Monday, it revealed it had launched eBay Customer Guarantee (eCG) in those markets, which it refers to as FRITES. eBay Customer Guarantee is equivalent to eBay Money Read more
eBay continues to promote its own consignment-selling service, called eBay Valet. In a new marketing pitch, eBay capitalizes on the fact that many people want to trade in their old smartphone for the latest iPhone 7 from Apple. eBay launched Read more
eBay wants to help sellers in Mexico sell outside the country, and it launched a new platform for them called Crece Con eBay. The platform focuses on three main objectives: To provide useful information to its users about the process Read more
With the help of EcommerceBytes Blog readers, we conducted an experiment to test claims we’ve heard over the years involving eBay search bringing back inconsistent results. We asked users to go to eBay.com and enter five specific search terms and Read more
Normally the eBay Bucks loyalty program rewards buyers for making purchases, but in a new promotion, eBay is rewarding participants for buying or selling. “Want to earn 6% eBay Bucks? It’s easy, just buy or sell an item – or Read more
Online sellers are still trying to cope with the fallout from a serious PayPal glitch that occurred on Wednesday, but eBay vowed to protect sellers from any negative consequences. eBay and Etsy sellers were among those impacted. As eBay explained, Read more
eBay CEO Devin Wenig will participate in an interview on Thursday where he will also take questions from users via Facebook. Wenig will take part in a #LeadershipLive conversation on Thursday, September 8th at 2pm ET. “Hosted by Facebook VP Read more
All sellers who are registered as businesses on eBay UK can now list using the Good Til Cancelled format. Previously eBay UK limited the feature to Store owners (called Shops in the UK). eBay offers sellers the choice of different Read more
eBay is encouraging its sellers to open Anchor Stores and is using a new pitch in a current promotion. “Make this your season of repeat business. Upgrade to the Anchor Level by September 6 and only pay the Premium Store Read more
Sellers say eBay is setting up buyers for disappointment with the changes to delivery estimates it displays to shoppers. Thanks to Wednesday’s announcement, some are also concerned about how the change could impact their seller performance standings thanks to eBay’s On-Time Shipping Read more
