eBay sellers were flummoxed after they lost thousands of free listings in select categories on August 1st. Sellers were left wondering if eBay had decided to end the promotional perk for Stores without notice or if it was a glitch, Read more
eBay found out how to scare sellers: display “free shipping” on their listings where they don’t offer it. Such a scenario played out on the app on Friday but, luckily for sellers, it appears to be a glitch that only Read more
eBay’s System Status Board is currently showing a service disruption with its Sign-in functionality. Going to the eBay Technical Issues board didn’t show any reports (perhaps because people couldn’t sign in to leave a report?), but it also revealed numerous Read more
eBay encouraged sellers on Monday to use its Automatic Feedback feature, but 2 days later, sellers began reporting a glitch. When the feature is turned on, it is supposed to automatically give buyers positive feedback for their purchases. But sellers Read more
On Friday afternoon, eBay sent the following email to sellers advising them that it was trying to resolve technical issues sellers experienced when they tried to activate a promotion: Subject: Technical issues with Promoted Listings Standard promo Some sellers are Read more
eBay is building a new messaging platform and will launch it in the Spring, it announced on Thursday. But in the meantime, users have been reporting a problem with the existing member messaging system that makes it more difficult for Read more
eBay told some sellers to disregard the IRS 1099-K forms it had generated because of a “recent technical issue.” On Wednesday, we wrote about sellers in California who were puzzled because eBay issued them 1099-Ks despite being below the reporting Read more
eBay proactively posted information about a glitch that impacted cancellations on Tuesday. In the post, eBay reported it had resolved the issue within a few hours. One seller impacted by the bug posted on February 1st on the eBay Technical Read more
eBay had to release a new version of its mobile app in order to fix a bug that prevented sellers from listing. eBay acknowledged the glitch on threads where sellers reported the problem, but it did not seem to have Read more
eBay said it was unaware of any issues related to eBay Store billing when the topic arose during Wednesday’s weekly chat. A seller said they had seen reports popping up about issues where eBay billed people “weeks and even months Read more
