eBay and Amazon were the most mentioned retailers on social channels over the long holiday-shopping weekend, according to the Adobe Digital Index. But how well did the two companies perform? Amazon issued a press release on Tuesday to boast that the Read more
Amazon is pushing sellers to price low, at least during the holidays in Europe. Citing the poor shopping experience that higher prices can cause, Amazon sent the following letter to a European seller in the Toy category this month: “You are receiving Read more
Target and Amazon are the top two Black Friday advertisers on Google Paid Search when it comes to spending. That’s according to AdGooroo, which studied Black Friday-related keywords on US Google desktop paid search ads between September 27 – November Read more
Amazon reset the passwords of some users’ accounts on Tuesday. ZDnet broke the news, reporting that Amazon had force-reset an unknown number of accounts after passwords may have been compromised. Amazon has not responded to our request for more information about the Read more
Amazon reminded sellers that its extended holiday-returns window is now open. That means buyers have until the end of January 2016 to return items for a full refund for orders placed between November 1 – December 31, 2015. The policy Read more
Amazon launched its Black Friday Store in early November offering “tens of thousands of deals, and on Friday, it kicked off Eight Days of Holiday Deals, with new deals added as often as every five minutes for 8 straight days on the Black Read more
A new report provides some insight into Amazon’s 2015 holiday tactics. “One key trend this season is an unprecedented level of price dynamism on best-selling items, with some products repriced far more than others,” according to the report from 360pi. Read more
Almost overnight, Amazon has been getting flooded with thousands of counterfeit items posted by stores based in China, a seller is alleging. Jerry Kozak, owner of the Ann Arbor T-shirt Company, has been struggling to make his case to Amazon and Read more
The stated Amazon returns policy says, “You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund.” It’s a reasonably consumer-friendly and efficient policy that many shoppers, including this writer, have used Read more
Amazon sellers noticed new performance metrics in their dashboards that showed up with no warning or explanation, which you can read about in a post on Saturday’s EcommerceBytes Blog. The “Negative Return Feedback Rate” was particularly upsetting to readers, as we Read more
