Amazon is putting the “eye” in AI to help it detect damaged products so they won’t be shipped to customers. Scientists at Amazon Fulfillment Technologies in Germany are developing the technology, and the company hopes to deploy the damage-detection software Read more
eBay Germany is using a third-party service from Boston-based Zoovu to offer personalized recommendations and customized product advice to shoppers. A press release from Zoovu via Businesswire on Tuesday explained: “When searching for products, customers are often presented with dozens Read more
Artificial intelligence (AI) has invaded Amazon product reviews. How can that be so, since real human customers leave the reviews? Someone spotted a new section on some product pages that provides an AI-generated summary of the item’s reviews with a Read more
An eBay moderator confirmed on Thursday it’s in the process of rolling out a feature that uses generative AI (artificial intelligence) after some sellers reported seeing it in the wild last week with no announcement. An eBay seller told EcommerceBytes Read more
The FTC issued a warning to companies about their use of AI (artificial intelligence) in commercial practices. It’s easy for online sellers to forget they’re obligated to comply with consumer-protection laws, but some fairly small sellers have gotten into big Read more
eBay has 1.6 billion listings live on its marketplaces, the company’s Chief Technology Officer told the host of the Modern CTO podcast, Joel Beasley. Mazen Rawashdeh said that volume gives eBay massive data that helps serve the purpose of eBay: Read more
Last week, eBay enhanced visual shopping on its mobile app. Users can now drag and drop images of an item into the eBay mobile app search bar to help them find such items for sale on eBay. Users had already Read more
PayPal is letting users link their accounts to the Acorns investment app, and in doing so, the company is gaining greater access to information about user behavior in an age where data is currency and fuels artificial intelligence technology. The Read more
eBay informed sellers about a new feature earlier this month called Questions & Answers, explaining that sometimes shoppers need a little more information before making a purchase decision. Today eBay announced the new feature broadly through a post by Senior Read more
eBay’s Chief Product Architect had a lot to say about the company’s effort to capitalize on mobile technology in a recent interview. Steve Yankovich said eBay’s move toward structured data is key to personalizing the shopping experience, and he also Read more
