On the Thursday before Christmas, Amazon prepped shoppers on how to return unwanted items, publishing a blog post explaining “How the returns process works at Amazon.” Returns are such a big part of online selling that Amazon has a Vice Read more
Amazon provided sellers with instructions on vacation settings – 3 days before Christmas Day. “If you’re taking time off over the holiday season, or planning to work on public holidays, we recommend these simple steps to protect your seller-fulfilled order Read more
Sellers outside the US have reported for over 7 months that Etsy has undercharged some buyers for their international orders, forcing sellers to either pay the difference out of their own funds or else cancel the order and look bad. Read more
Amazon introduced a new metric to help sellers who use its FBA fulfillment services avoid a new fee that will go into effect in the New Year. The new “low inventory fee” will apply if a product’s inventory levels relative Read more
eBay sent an email campaign this week promoting eBay electronic gift cards. “Introducing eBay eGift Cards,” read the subject line of the marketing email. With Christmas less than a week away and delivery deadlines top of mind for holiday shoppers, Read more
Do a product search on Google and you’ll now see a “Get it by Dec 24” filter front-and-center that allows you to limit search results to only those items available in store or offering fast shipping. That’s just one of Read more
Etsy sellers reported problems accessing the site, with some getting a “too many requests” error. In a thread on the Etsy boards discussing the outage, one seller said issues began after 6:15 pm Eastern: “Same here been trying for hour Read more
Imagine ordering an item from a seller in the US, but only having the option to return it to a foreign address. In many cases, that would make the item “unreturnable” due to the high cost of international shipping. But Read more
Amazon is giving fashion brands access to a tool to help customers determine the fit of apparel and shoes in an effort to reduce returns. The Fit Insights tool uses artificial intelligence and machine learning technology to help meet customer Read more
The USPS is opening new sorting and delivery centers (S&DC) in January and February 2024, calling them an integral part of its Delivering for America plan “to create a best-in-class processing and delivery network.” In its announcement, the USPS wrote Read more
